Pablo Torres Diaz
Phoenix,Arizona
Summary
Hello, a little background information about me. I was born in Rio Piedras, Puerto Rico. I moved to Southwestern Arizona when I was 10, quickly learned English and started performing well in School. I moved out a 18, chasing a higher education and to play soccer at the next level. Later, becoming a motivated Apprentice here at the Hartford.The main reason I chose the Hartford is, I am constantly looking for change and challenges. This company provides a very extensive and broad list of opportunities, experience,titles and guidance.
Overview
3
3
years of professional experience
Work History
Personal Lines Representative, Apprentice
The Hartford
04.2022 - Current
- Have been featured in the monthly eNews letter for my drive to web performance.
- My call has been used as example and role model for a department wide digital incentive.
- Provide daily customer service for AARP members
- Spanish Trained in Auto PL
Server
Top Golf
02.2022 - Current
- Worked with POS to order food and drinks in
- Performed during high tempo and stressful events, such as understaffed weekends and big events
- Worked as Shift lead ensuring closing and daily duties were completed while managing from 4-6 peers
- Provide food and beverage service in a timely manner with little to no supervision
Assistant Manager
Sierra Vista Flowers And Gifts
05.2020 - 07.2021
- Managing director of deliveries during key holidays such as Mothers day and Valentines day. Over 1,000 deliveries were made during those holidays with over 10 delivery drivers.
- Directed a fundraisers for my soccer team in relation with Sierra Vista Flowers.
- Ensured daily proper care of flowers.
- Processed the income of fresh flowers, guaranteeing invoices and delicate care of flowers.
- Maintained sanitary and high standard of the work stations, and customer facing areas.
- Assisted customers with choosing and placing floral orders during difficult times, such as Funerals.
- In charge of closing and opening duties.
Education
Associate of Business Administration - Business Management
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ12.2023
High School Diploma -
Buena High School
Sierra Vista, AZ05.2021
Skills
- Policy Feature Explanations
- Insurance Eligibility
- Interpersonal Skills
- Claims Information Gathering
- Policy Updating
- Form Completion and Submission
- Insurance Coverage Verification
- Call Center Customer Service
- Underwriter Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Personal Lines Representative, Apprentice
The Hartford
04.2022 - Current
Server
Top Golf
02.2022 - Current
Assistant Manager
Sierra Vista Flowers And Gifts
05.2020 - 07.2021
Associate of Business Administration - Business Management
Maricopa Community Colleges - Scottsdale Community College
High School Diploma -
Buena High School
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