PABLO VERANO
Knoxville,TN
Summary
Knowledge and qualified Network Technician skilled at installing, configuring and maintaining communication networks. Adept at monitoring network performance, completing backups and improving quality and efficiency of network infrastructure. Committed to performing high quality work. Excels at identifying and solving technical issues. Responsible for working as part of a team that is continually improving the way it delivers its IT and networking services.
Overview
12
12
years of professional experience
Work History
Network Technician
First Watch Restaurants Inc.
08.2022 - Current
- Programming, configuration and installation of all network equipments for a Restaurant.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Troubleshoot specialist
- Diagnosed and executed resolution for network and server issues.
Network Video Audio Installer and programmer for Business Project Lead
M.S.I.T
10.2018 - 07.2022
- Full installation and configuration of new equipments in stores and restaurants.
- Reduced installation timeframes through efficient project management and organized workflows.
- Trained event staff on proper use of audio and visual equipment.
- restaurants opening support.
Network Video Audio Installer and programmer for Business
TECHONEPRO
02.2016 - 10.2018
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Performed service and system maintenance as directed.
- Kept equipment working optimally by replacing loose, worn and defective parts.
- Technical support
Bilingual High customer service account specialist in communications and sales
COMCAST
10.2014 - 01.2016
- Sales and customer account solutions.
- Conducted regular account reviews, identifying potential problems and proactively addressing them to prevent escalations.
- Technical support
High Sales Representative and Customer Service Dish Broadband
INFINITY DISH
06.2013 - 01.2014
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Built customer loyalty and retention by delivering excellent shopping experiences.
High Sales Representative DIRECTV and Broadband
CONVERGYS
02.2012 - 01.2013
- Sales representative.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
Electric Engineering -
Universidad De Oriente UDO
Anzoategui VenezuelaHigh School Diploma -
U.E. Colegio Maria Auxiliadora
Lecherias VenezuelaSkills
- Proactive
- Resourceful
- Team Player
- Always ready for the unexpected
- Can work at heights in adverse outdoor weather conditions
- High ability to use sophisticate equipments and systems
- Troubleshoot specialist
- Network Solutions
- Data Backup
- Virtualization Technologies
- Firewall Administration
- Wireless Networking
- Hardware and Software Solutions
- Internal Network
- Software configuration
- Bilingual
Personal Information
Title: Network Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Network Technician
First Watch Restaurants Inc.
08.2022 - Current
Network Video Audio Installer and programmer for Business Project Lead
M.S.I.T
10.2018 - 07.2022
Network Video Audio Installer and programmer for Business
TECHONEPRO
02.2016 - 10.2018
Bilingual High customer service account specialist in communications and sales
COMCAST
10.2014 - 01.2016
High Sales Representative and Customer Service Dish Broadband
INFINITY DISH
06.2013 - 01.2014
High Sales Representative DIRECTV and Broadband
CONVERGYS
02.2012 - 01.2013
Electric Engineering -
Universidad De Oriente UDO
High School Diploma -
U.E. Colegio Maria Auxiliadora
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