Pablo Yanes
Little Elm,TX
Summary
My objective is to do my job to the best of my abilities and be able to contribute as much as I can towards the goals of the company. I am a hard working person who strives to succeed. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
23
23
years of professional experience
Work History
Assistant Store Manager
O'Reilly's Auto Parts
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Assistant Warehouse Manager
Gateway Tire
01.2007 - 01.2022
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Mentored new employees, providing guidance on company policies, expectations, and best practices.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Acted as liaison between company departments and warehouse teams.
- Adhered to industry best practices for warehousing, material handling, and documentation.
Contract Mover
Armstrong United
01.2004 - 01.2007
- Packed and load household items from customers homes
- Drove out of state to pack, load, and deliver household items or electronics
- Filled out log sheets
- On-site customer service
- Supervised moves
- Backed up trailers to docks for load and unload
- Inspected material of receiving goods and quality checked materials before release
- Supervised office moves.
Warehouse Manager
Buehler Mayflower
01.2002 - 01.2004
- Assigned worked for all employees for the day
- Forklift certified
- Filed all claims pertaining to damage material
- Responsible for all items in warehouse
- Maintained log
- Made sure all vehicles were stocked with materials for packers each day
- Inventory control – order supplies when needed
- Supervised office moves
- Inspected material of receiving goods and quality checked materials before release
- Rearranged vaults on a daily basis.
Education
Associates Degree Electronics and Engineering Technology -
Education Of America
Garland, TX12.2001
High school diploma -
Harlingen High School
Harlingen, TX12.1988
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Relationship Building
- Employee Development
- Attention to Detail
- Negotiation and Conflict Resolution
- Employee Coaching and Mentoring
- Training and Development
- Good Judgment
- Excellent Communication
- Professional and Courteous
- Managing Operations and Efficiency
- Goal Setting
- Active Listening
- Organizational Skills
- Time Management
- Problem-Solving
- Customer Service
References
Upon request
Timeline
Assistant Store Manager
O'Reilly's Auto Parts
08.2023 - Current
Assistant Warehouse Manager
Gateway Tire
01.2007 - 01.2022
Contract Mover
Armstrong United
01.2004 - 01.2007
Warehouse Manager
Buehler Mayflower
01.2002 - 01.2004
Associates Degree Electronics and Engineering Technology -
Education Of America
High school diploma -
Harlingen High School
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