Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Pablo Andrés Díaz Castro

Springfield,Massachusetts

Summary

Abilities to propose, argue and communicate with certainty practical and effective solutions to various problems, being able to integrate into the design and execution of projects that involve the management and analysis of different types and sizes of databases, proposing a correct interpretation of the methodologies and making use of technological tools specific to research, working under pressure; able to multi-task effectively as required per situation, allowing them to also link with experts from different areas.

Overview

13
13
years of professional experience

Work History

Auditing Team Lead

C&S Wholesale
04.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Inventory Specialist

C&S Wholesale
11.2023 - 04.2024
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.

EVS Supervisor

Baystate Wing Hospital
06.2022 - 10.2023
  • Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
  • Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
  • Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
  • Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
  • Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
  • Reduced staff turnover through effective training, mentoring, and performance feedback for team members.

Inventory Handler

Baystate Health Center
10.2018 - 06.2022
  • Maintains inventory by identifying, labeling, and placing materials and supplies in stock
  • Make daily inventories, weekend and end of month
  • Enter data into the system
  • Place the orders
  • Build spreadsheets.
  • Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
  • Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
  • Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
  • Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
  • Reduced damaged goods by employing safe packaging methods and materials.
  • Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
  • Developed strong working relationships with carriers, fostering mutual trust that resulted in reliable coordination of pickups and drop-offs for smooth shipment flow throughout the supply chain process.
  • Participated in warehouse improvement initiatives by offering constructive feedback and suggestions based on personal experiences and industry best practices.

Inventory Handler

Diana's Bakery
10.2016 - 10.2018
  • Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
  • Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
  • Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
  • Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
  • Reduced damaged goods by employing safe packaging methods and materials.
  • Participated in warehouse improvement initiatives by offering constructive feedback and suggestions based on personal experiences and industry best practices.
  • Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.

Post-sale Quality

Grupo Cartopel - Ecuador
07.2015 - 07.2016
  • Verify the quality of cardboard boxes for the export of bananas
  • Conducting laboratory tests on the receipt of raw materials for the manufacture of boxes
  • Experience in management of large budget
  • Proficient in Excel.

Subdirector of Quality Department

Industries and Production Department (Government) - Ecuador
08.2014 - 07.2015
  • Improve GMP (Good Manufacturing Practices)
  • Coordinate and direct activities related to quality management in all its areas: products and processes
  • Implement the national quality system in small and medium-sized food companies
  • Coordinate, supervise and control the management of the Budget Department, related to the process of formulation, execution, monitoring and evaluation of the institutional budget, compliance with the goals of the Work Plan.

Field Auditor

Philip Morris International (National Tobacco) - Ecuador
02.2011 - 08.2014
  • Manages, designs, evaluates and optimizes tobacco fields in a sustainable manner, based on the integration of basic and applied scientific knowledge of plants
  • Monitoring and evaluation of the institutional budget for the production of tobacco in Ecuador
  • Manage and design the construction of the spreadsheets for the purchase of tobacco.

Education

B.S. - Food and Agronomy Science and Technology

Zamorano Agricultural University
05.2010

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Quality Control
  • Workplace Safety

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

ISO 9001 Certification quality management systems (QMS) version 2015

ISO 22001 Certification food safety management system (FSMS) version 2015

GMP'S Certification Good Manufacturing Practices

HACCP Hazard Analysis and Critical Control Points

Timeline

Auditing Team Lead

C&S Wholesale
04.2024 - Current

Inventory Specialist

C&S Wholesale
11.2023 - 04.2024

EVS Supervisor

Baystate Wing Hospital
06.2022 - 10.2023

Inventory Handler

Baystate Health Center
10.2018 - 06.2022

Inventory Handler

Diana's Bakery
10.2016 - 10.2018

Post-sale Quality

Grupo Cartopel - Ecuador
07.2015 - 07.2016

Subdirector of Quality Department

Industries and Production Department (Government) - Ecuador
08.2014 - 07.2015

Field Auditor

Philip Morris International (National Tobacco) - Ecuador
02.2011 - 08.2014

B.S. - Food and Agronomy Science and Technology

Zamorano Agricultural University

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Pablo Andrés Díaz Castro