Pablo R. Ramirez
Miami
Summary
Experienced leader with ability to motivate, drive results and problem solve to attain organizational goals. Strong work ethic with high integrity and commitment to the highest quality of service with excellent communication skills.
Experienced with market analysis, sales strategies, and leadership. Utilizes collaborative approach to drive team performance and achieve sales goals. Track record of fostering strong client relationships and adapting to market changes.
Overview
24
24
years of professional experience
Work History
Market Sales Leader
Bimbo Bakeries USA
02.2002 - Current
- Achieved sales objectives and grew overall business by leading the execution of Direct Store Delivery Excellence (DSDE) best practice in the market
- Established store-level growth plans that connects to the Zone objectives of revenue, freshness, and realization, while building customer relationships that align with planned store-level growth goals
- Utilize sales data tools to help drive effective decisions with frontline salespeople as well as drive brand growth with customers through the acquisition of new space and displays
Assistant General Manager
BJ’s Wholesale
03.2020 - 02.2022
- Merchandised club to ensure set to BJ’s standard and 100% plan-o-gram compliance
- Conducted monthly operational club audit
- Ensured club schedule and payroll weekly budget were met
- Focused on perishable department standards to achieve sales goals
Operations Manager
BJ’s Wholesale
10.2019 - 03.2020
- Conduct weekly club operational audit
- Conduct weekly food assessment audit
- Lead Human Resource Manager to ensure full compliance in team member records
- Lead Member Service Manager to ensure membership metrics and standards are met
Operations Manager
BJ’s Wholesale
02.2019 - 10.2019
- Conduct weekly club operational audit
- Conduct weekly food assessment audit
- Lead Human Resource Manager to ensure full compliance in team member records
- Lead Member Service Manager to ensure membership metrics and standards are met
Club Manager
BJ’s Wholesale
04.2018 - 02.2019
- Set standards to increase sales, standards and employee training
- Responsible for ensuring efficient operations and validation of processes
- Managed finances and sales budgets of $75 million dollars annually
- Increased quality of member experience by ensuring appropriate service levels
General Manager/Operations Manager
Sam’s Club
04.2005 - 04.2018
- Management & Leadership
- Conducted focus groups with members to understand their needs and grow their businesses
- Provided supervision and development opportunities for members of management and hourly associates
- Worked with outside vendors to ensure company programs and initiatives were met
- Met with Member Service Manager to ensure business office was balanced and operational completed
- Coordinated with each manager and personnel coordinator to ensure a training plan was established for each new hire
- Implemented Production Planning and Par values within two weeks of taking over departments
- Cross trained team leaders and associates to ensure proper coverage and operations in departments
- Supported fundraising efforts for Children’s Miracle Network and American Diabetes Association
- Supported membership drives by visiting local businesses and coordinating with local Chamber of Commerce to host events within the club
- Promoted an awareness and understanding of positive ethical and moral principles consistent with company beliefs
- Compliance
- Ensured adherence with company and legal policies, procedures, and regulations for the facility
- Assisted Asset Protection Manager during safety meetings to ensure safety processes were being followed
- Ensured all associates were following OSHA compliance thru computer based learning system
- Finance
- Managed finances and sales budgets of $100 million dollars annually
- Ensured all financial metrics of the Profit and Loss statements were met
- Ensured membership budgets were met
- Managed club wages of $75,000 weekly
- Increased Membership Income by 7%
- Improved Plus membership over 10%
- Improved Credit applications to average 60 per day annually, second in the company
- Increased the number of patients in Vision Center from 150 to 250 per month
- Improved sales from $250,000 annually to above $850,000 within a four-year period at Sam’s Club Optical
- Strengthened profitability through the control of expenses and increased sales
Education
Bachelor of Business Administration Degree - Finance Concentration
Florida International University
Miami, FloridaAssociate of Arts - Business Administration
Miami Dade College
Miami, Florida01.2002
Skills
- Microsoft PowerPoint, Word and Excel
- Customer engagement
- Performance tracking
- Sales coaching
- Data-driven decision making
- Teamwork
- Attention to detail
- Time management
- Excellent communication
- Active listening
- Adaptability and flexibility
- Team building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant General Manager
BJ’s Wholesale
03.2020 - 02.2022
Operations Manager
BJ’s Wholesale
10.2019 - 03.2020
Operations Manager
BJ’s Wholesale
02.2019 - 10.2019
Club Manager
BJ’s Wholesale
04.2018 - 02.2019
General Manager/Operations Manager
Sam’s Club
04.2005 - 04.2018
Market Sales Leader
Bimbo Bakeries USA
02.2002 - Current
Associate of Arts - Business Administration
Miami Dade College
Bachelor of Business Administration Degree - Finance Concentration
Florida International University
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