Pa Chaa Moua
Ephrata,PA
Summary
Detail-oriented Quality Inspector skilled in optimizing operational efficiency through quality inspections and team collaboration. Identifies and reports defects while ensuring compliance with safety protocols and standard procedures. Delivers high-quality results and fosters effective communication to support company objectives and enhance service delivery.
Overview
2
2
Languages
1
1
Certification
13
13
years of professional experience
Work History
Glass Technician
Eurofins Lancaster Labs, Inc
Lancaster, PA
08.2022 - Current
- Assembled glassware orders accurately for scientists and analysts, facilitating critical testing processes
- Inspected glassware for imperfections and defects, ensuring contamination-free machinery and adherence to solution expiration dates
- Washed and sterilized glassware in compliance with departmental protocols
- Work and soak glassware with acids and detergents
- Cleaned washroom monthly and replaced expired soaking solutions to maintain hygiene standards
- Read SOPs and practice safety and precise procedures
- Conducted quality control inspections to ensure compliance with specifications.
Door Assembler
Conestoga Woods
EAST EARL, PA
08.2020 - 06.2022
- Assembles doors and drawers
- Inspected and reported imperfections and defects in door parts to ensure quality standards
- Documented specifications for defective parts to streamline repair processes
- Cleaned doors using appropriate cleaning supplies and techniques and wrapped orders, preparing them for shipment
- Maintained a clean and organized work area to ensure safety standards.
- Communicated with supervisors to address production issues promptly.
- Followed safety protocols when operating power tools and machinery.
Inspector Packer
Dart Container Corporation
Leola, PA
12.2016 - 08.2020
- Conducted detailed examinations of finished products for defects and inconsistencies.
- Executed detailed examinations of finished products to identify defects and inconsistencies, ensuring adherence to quality standards.
- Logged inspections hourly or bi-hourly in response to product demand, supporting maintenance of quality standards.
- Partnered with production teams to resolve quality issues promptly, enhancing overall product integrity.
- Recorded counts of loads and boxes; created labels for orders and products to streamline packaging process
- Cleaned work area using disinfecting solutions at the beginning of each shift. with sprayer disinfecting solutions every start of shift and including sweeping floors
Packer, Gift Wrapper
Farmstead Gourmet (A Gift Inside)
Ephrata, PA
11.2016 - 01.2018
- Gift in a box is seasonal work during big holidays such as thanksgiving and Christmas; I am currently still on their mailing list for seasonal work
- Designed and assembled customized gift boxes for various occasions, increasing customer satisfaction
- Wrapped fresh fruit to improve visual appeal for gift presentation
- Dipped fruits and pretzels in chocolate for decorative purposes, enhancing overall gift presentation
- Packaged assorted snacks into bags for easy distribution such as crackers, pretzels, and assorted sweets
- Applied delivery labels on packages for accurate shipping
Assistant Teacher
Bethany Childcare Program
Ephrata, PA
12.2015 - 08.2016
- Facilitated small group activities to enhance student learning and engagement.
- Facilitated small group activities that improved student engagement and learning outcomes.
- Assisted lead teachers in classroom management and lesson planning.
- Assisted lead teachers with classroom management and lesson planning to create effective learning experiences.
- Sorted and arranged educational materials to support developmental needs of specific age groups.
- Met with parents to discuss curriculum themes and year-long educational plans.
- Organized classroom materials to maintain a safe and engaging learning environment.
Customer Service Representative
The Jay Group
Lancaster, PA
04.2015 - 05.2015
- Delivered exceptional customer service via phone, ensuring customer satisfaction
- Handled incoming customer calls Initiated outgoing calls to customers
- Provided clear and professional information on employee health savings accounts, ensuring understanding and satisfaction
- Sorted and distributed mail to relevant departments for efficient communication
Machine Operator, Packer
Hess Brothers Fruit Company
Lancaster, PA
05.2013 - 04.2015
- Operated packing machinery, achieving timely and accurate packaging of fresh fruit products.
- Calibrated, tested, and adjusted machine settings, enhancing overall packing operations.
- Conducted routine maintenance checks on packing equipment, ensuring sustained operational efficiency.
- Maintained cleanliness and organization of packing area for safety compliance.
- Stacked filled boxes on pallets according to company guidelines for shipping purposes.
- Verified accuracy of labels before packaging products against orders prior to placing them onto packages for accuracy.
- Followed safety procedures while operating machinery and wearing appropriate personal protective equipment.
- Communicated effectively with supervisors about any changes made during the course of a job run.
Education
Phlebotomist Technician - Phlebotomy
Lancaster County Career And Technology Center
Willow Street, PA11-2026
Certified - Medical Terminology
Pennfoster education
ONLINE course04-2026
High School Diploma -
Conestoga Valley School District
Conestoga, PA06-2013
Certified - Early Childhood Education
Donegal Primary School, Lancaster County Career & Technology Center
Mount Joy, PA06-2013
Certified - Early Childhood Education
CTC Career Technology Center
Mount Joy, PA06-2013
Skills
- Visual Inspection
- Quality inspection
- Quality control
- Technical Documentation
- Glass handling techniques
- Information processing
- Organized
- Team collaboration
- Accessing Information
- Goal setting
- Workflow organization
- Safety conscious
- Hand-eye coordination
- Time management abilities
- Physical strength
- Bilingual: English, Hmong
Certification
- Certified to work at Daycare's as Teacher assistants, and Floater
- Medical Terminology
Languages
English
Native/ Bilingual
Hmong
Native/ Bilingual
References
- Yer Yang, (484) 599-1426, 922 Sycamore Drive, Denver, PA, 17517
- Michelle Kurtz, (717) 690-9184, michellemeeb@gmail.com
- Nickolos Semsick, (717) 283-8881, 1641 Princess Anne Drive, Lancaster, PA, 17601
- Angie Dehaven, (717) 413-6825, angiedehaven@conestogawoods.com
- Ryan Bohan, (610) 790-4120, Ryanbohn1992@gmail.com
Timeline
Glass Technician
Eurofins Lancaster Labs, Inc
08.2022 - Current
Door Assembler
Conestoga Woods
08.2020 - 06.2022
Inspector Packer
Dart Container Corporation
12.2016 - 08.2020
Packer, Gift Wrapper
Farmstead Gourmet (A Gift Inside)
11.2016 - 01.2018
Assistant Teacher
Bethany Childcare Program
12.2015 - 08.2016
Customer Service Representative
The Jay Group
04.2015 - 05.2015
Machine Operator, Packer
Hess Brothers Fruit Company
05.2013 - 04.2015
Certified - Early Childhood Education
CTC Career Technology Center
Certified - Early Childhood Education
Donegal Primary School, Lancaster County Career & Technology Center
High School Diploma -
Conestoga Valley School District
Phlebotomist Technician - Phlebotomy
Lancaster County Career And Technology Center
Certified - Medical Terminology
Pennfoster education