Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Pacience Williams

Lancaster,Pennsylvania

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Proven retail professional with a track record of enhancing customer satisfaction and loyalty at small business, Moxie Ardor. Demonstrates exceptional customer service and cash handling skills, coupled with a strong work ethic and integrity. Excelled in streamlining inventory management and boosting transaction accuracy, contributing to significant positive feedback from shoppers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/stocker

Weis Markets Inc
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier/stocking

Dollar General
06.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Retail Sales Associate Worker

Moxie Ardor
02.2021 - 08.2022
  • Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
  • Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
  • Handled customer questions and concerns over phone.
  • Work with clients on appointments for wardrobe enhancement and personal inquiries.

Education

Bachelor Of Arts - Illustration And Fine Arts

Pennsylvania College of Art And Design
Lancaster, PA

High School Diploma -

Overbrook High School
Philadelphia, PA
06.2024

Skills

  • Customer service
  • Work ethic and integrity
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash handling and management
  • Written and verbal communication
  • Cash register systems
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking

Accomplishments

I've been asked to represent for clubs, and groups many times before such as the official school district, parade groups and even children's and homelessness events to spread awareness, having lots of communication and leadership skills.

Certification

Completed school district change certificate, where I was to help identify and come up with ways to change the district for the better.

Temple's youth conflict specialist program in Philadelphia,pa.

Timeline

Cashier/stocker

Weis Markets Inc
10.2024 - Current

Cashier/stocking

Dollar General
06.2024 - 08.2024

Retail Sales Associate Worker

Moxie Ardor
02.2021 - 08.2022

Bachelor Of Arts - Illustration And Fine Arts

Pennsylvania College of Art And Design

High School Diploma -

Overbrook High School
Pacience Williams