Paden Brown
Clinton,VA
Summary
Dynamic professional with a proven track record at Simmons Bank, excelling in code compliance and organizational skills. Expert in enhancing customer satisfaction and operational efficiency, demonstrated through effective project management and relationship building. Achieved significant improvements in process standards and client base expansion, leveraging active listening and time management abilities.
Overview
1
1
Certification
Work History
Boilermaker
International Brotherhood of Boilermakers
- Maintained compliance with all safety procedures from both client and employer.
- Promoted a culture of continuous improvement within the team, consistently seeking ways to enhance processes and performance standards.
- Coordinated movement of materials and equipment to job sites.
- Ensured compliance with industry regulations through diligent adherence to codes and guidelines in all tasks performed.
Project Specialist
Westinghouse-France
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
Relationship Banker
Simmons Bank
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Cultivated strong customer relationships by providing tailored advice and services.
Education
Eastern Gateway Community College
Steubenville, OHSkills
- Code compliance
- Organizational skills
- Reliability
- Active listening
- Time management abilities
- Written communication
Certification
NMLS
Timeline
NMLS
Boilermaker
International Brotherhood of Boilermakers
Project Specialist
Westinghouse-France
Relationship Banker
Simmons Bank
Eastern Gateway Community College
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