Open To Work
Paden Fackrell
Kansas City,MO
Summary
Precision-focused Site Surveyor known for highly productive and efficient task completion. Specialize in topographical surveying, GIS application, and data analysis which enable successful project outcomes. Excel in communication, problem-solving, and time management, ensuring smooth workflow and effective collaboration with teams.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
Work History
Site Surveyor
Blue Raven Solar
Kansas City, Missouri
04.2021 - 01.2026
- Conducted detailed solar site assessments for optimal panel placement.
- Collaborated with engineers to develop accurate site designs and layouts.
- Documented findings and prepared comprehensive site survey reports.
- Coordinated with local authorities to ensure compliance with regulations.
- Assisted in training new surveyors on best practices and safety protocols.
- Reviewed project goals and objectives with project manager and design team.
- Identified and implemented methods to boost efficiencies in survey operations by leveraging benefits of different software solutions.
- Utilized aerial photography techniques when appropriate for more accurate survey results.
- Ensured all safety protocols were followed while performing surveys in hazardous environments.
- Inspected equipment prior to use to ensure proper functioning during survey operations.
- Communicated effectively with clients throughout the duration of projects to ensure satisfaction with results.
Tier 2 Technical Support Specialist
Xerox
Boise, Idaho
10.2015 - 02.2016
- Provided advanced technical support for complex hardware and software issues.
- Diagnosed customer problems using troubleshooting tools and diagnostic procedures.
- Collaborated with cross-functional teams to resolve escalated customer inquiries.
- Managed customer tickets in the ticketing system to ensure timely responses.
- Maintained up-to-date knowledge of Xerox products, services, and industry trends.
- Investigated reported issues, coordinated with internal teams and devised strategies for responding to customers.
Information Systems Technician
United States Navy, USN
Pensacola, Florida
12.2007 - 06.2015
- Installed and maintained computer systems onboard naval vessels.
- Troubleshot hardware and software issues for crew members and systems.
- Managed network configurations and security protocols for sensitive data.
- Collaborated with team members to optimize communication systems effectiveness.
- Conducted regular system diagnostics to ensure operational readiness.
- Documented technical processes and user guides for future reference.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Trained new employees on support processes, procedures, and knowledge base.
- Managed user profiles, security access, and shared file structures.
- Installed, configured and maintained computer hardware and software systems.
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
- Implemented security measures to protect data from unauthorized access or modification.
- Scheduled preventive maintenance activities such as virus scans or backups.
- Resolved technical problems related to operating systems, applications, hardware, and networking equipment.
- Configured routers, firewalls, switches, wireless access points, VPNs. according to best practices.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Education
Security+ - IT Network Security
CompTIA
Norfolk, VA 06.2011 - 07.2011
Borah Highscool
Boise, IDSome College (No Degree) - IT Network Security
Coast Line Community Collage
Norfolk, VaSkills
- Project collaboration
- Customer relationship management
- Technical troubleshooting
- Effective communication
- Problem solving
- Detail orientation
- Time management
- Boundary determination
- Team leadership capabilities
- Continuous professional development
- Adaptability and flexibility
Desired Job - Title
IT Support
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Site Surveyor
Blue Raven Solar
04.2021 - 01.2026
Tier 2 Technical Support Specialist
Xerox
10.2015 - 02.2016
Security+ - IT Network Security
CompTIA
06.2011 - 07.2011
Information Systems Technician
United States Navy, USN
12.2007 - 06.2015
Borah Highscool
Some College (No Degree) - IT Network Security
Coast Line Community Collage