Summary
Overview
Work History
Education
Skills
Timeline
Generic

Padma Agarwal

Redmond,United

Summary

I am an accomplished Information Technology professional with a distinguished 15-year career spanning diverse roles, including Engineering, Program Management, Project Management, Product Management, and Business Analysis. Throughout my career, I have consistently demonstrated a strong commitment to driving technology-driven solutions, fostering cross-functional collaboration, and executing strategic projects with precision. My expertise lies in translating complex business requirements into innovative technical solutions, all while nurturing a culture of innovation within multi-disciplinary teams.

My notable achievements include a proven track record in identifying and addressing program-blocking issues, providing effective escalation management, and strategically navigating challenges by making informed tradeoffs. I have consistently harmonized business needs with technical and operational constraints, leveraging data analysis tools like Tableau to drive strategic enhancements and achieve revenue growth.

I am also well-versed in Agile frameworks, utilizing them to drive process improvements and enhance customer engagement. My dynamic background and comprehensive skill set position me as a valuable asset in any IT environment, where I can drive technology-driven success and deliver tangible results.

Overview

19
19
years of professional experience

Work History

Technical Project Manager

Apex Systems (Meta)
04.2022 - 01.2023
  • Project Objective: The project aimed to streamline and automate the data collection process while ensuring data quality through systematic checks.

    Roles and Responsibilities:

    Engaged with researchers and scientists to thoroughly understand their specific needs and project requirements.
    Conducted interviews, workshops, and discussions to elicit detailed specifications, ensuring a comprehensive understanding of the project's goals and scope.
    Collaborated closely with stakeholders to determine the project budget, allocating funds for research, engineering, data analysis tools, and other necessary resources.
    Monitored project expenses throughout its duration to ensure adherence to the budget.
    Identified the specific skills and expertise required for the project and actively participated in the hiring process, including interviews and selection of engineers.
    Established clear success criteria and key performance indicators (KPIs) at the project's outset, monitoring project progress against these metrics regularly.
    Worked collaboratively with the project team to develop action plans for continuous improvement.
    Implemented necessary changes and adjustments to address challenges and enhance overall project performance.
    Prepared and organized demonstrations to showcase project progress to stakeholders.
    Presented findings, achievements, and project outcomes during these demonstrations to ensure alignment with stakeholder expectations.
    Addressed questions and feedback from stakeholders during the demo to maintain transparency and provide clarity.
    Impact: The project successfully delivered a framework that significantly improved researchers' efficiency by reducing the time required for data search by 30%. This achievement was made possible through the automation of data collection processes using a dedicated app, which also included the implementation of quality checks to ensure data accuracy and reliability.

    Deliverable: The main deliverables of the project included the implementation of automated data collection procedures using a specialized application, as well as the incorporation of robust quality checks to enhance the overall data quality and reliability.

Technical Project Manager

Samsung Electronics America
09.2018 - 04.2022
  • Roles and Responsibilities:
  • Used Agile techniques like user stories and personas to gather requirements in a user-centered way.
  • Collaborated with stakeholders and the team to prioritize tasks based on value and complexity.
  • Conducted regular sprint reviews to secure budget approval.
  • Collected customer feedback and data related to issues encountered during the return journey.
  • Collaborated with technical teams to define error codes and their implications.
  • Utilized Tableau data visualization tools to generate reports on customer call data.
  • Result:
  • Following the platform update, reanalyzed data using Tableau reports and achieved a remarkable 40% reduction in shipment-related costs. This initiative contributed directly to revenue growth by optimizing delivery processes and increasing cost savings.
  • Impact: Increased sales revenue by 30%.
  • Communicated project plans and progress to key stakeholders and project contributors
  • Partnered with project team members to identify and quickly address problems
  • Communicated project updates to stakeholders at all levels

Senior Software Development Engineer Test

Starbucks
09.2015 - 08.2018
  • Designed, developed, and automated RESTful APIs for payment and personalization domains
  • Worked on payment gateway integration and personalization of user experience
  • Led the development of APIs that improve user experience and scalability
  • Utilized various programming languages and frameworks such as Node.js, Python, and Java to develop APIs
  • Collaborated with cross-functional teams to drive results and improve customer satisfaction
  • Tested, debugged, and maintained APIs to ensure optimal performance
  • Implemented security measures to protect sensitive data
  • Using bitbucket, Jenkins, Octopus, Visual Studio.

Senior Software Development Engineer Test

HCL America Client, Microsoft
10.2008 - 07.2015
  • Designed and developed automation frameworks for code coverage and functional and unit testing
  • Improved code coverage by writing functional and unit tests
  • Developed Gomez scripts for network analysis and Thousand Eye scripts for network bandwidth analysis
  • Wrote SQL queries, stored procedures and Web APIs to collect and download data from third party tools
  • Designed and implemented database tables to store all collected data
  • Developed a monitoring system to identify if the pump is working or not
  • Worked with cross-functional teams to ensure the quality and reliability of the software
  • Utilized various programming languages and frameworks such as Java, Python, and Selenium for development and testing.

Senior Software Engineer

Padma Agarwal, Cybage Software
02.2004 - 02.2008
  • Maintained and enhanced features in client products
  • Worked on bug fixes and troubleshoot issues that arise in the client products
  • Collaborated with cross-functional teams to ensure the quality and reliability of the software
  • Utilized various programming languages such as C#, Java, and Python
  • Utilized various software development methodologies such as Agile, Waterfall, and Scrum
  • Implemented new features and functionalities based on customer requirements
  • Monitored and maintained the performance of the client products.

Education

CDAC - Computer Application

AISSMS
India
2004

Electronics And Telecommunication -

AISSMS
Pune University
05.2002

Skills

  • Project Management
  • Product Development
  • Program Management
  • Agile Development
  • Communication
  • Stakeholder Management

Timeline

Technical Project Manager

Apex Systems (Meta)
04.2022 - 01.2023

Technical Project Manager

Samsung Electronics America
09.2018 - 04.2022

Senior Software Development Engineer Test

Starbucks
09.2015 - 08.2018

Senior Software Development Engineer Test

HCL America Client, Microsoft
10.2008 - 07.2015

Senior Software Engineer

Padma Agarwal, Cybage Software
02.2004 - 02.2008

CDAC - Computer Application

AISSMS

Electronics And Telecommunication -

AISSMS

Similar Profiles

CREATE PROFILE
Padma Agarwal