Summary
Overview
Work History
Education
Skills
Timeline
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Padma PALLAPU

Boston,MA

Summary

Dynamic leader with a proven track record at ASA JEWELERS, enhancing HR operations and fostering employee relations. Expert in HR policies and Microsoft Office, I've streamlined recruitment, significantly reducing time-to-hire. My strategic talent management initiatives have boosted employee satisfaction, demonstrating exceptional problem-solving and organizational development skills.

Developed key skills in employee relations, conflict management, and organizational development in dynamic corporate environment. Seeking to transition into new field where these transferrable skills can be effectively utilized. Focused on creating positive workplace cultures and driving organizational success.

Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.

Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

8
8
years of professional experience

Work History

Business Operations and Human Resources Manager

ASA JEWELERS
03.2024 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
  • Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
  • Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.
  • Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
  • Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
  • Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
  • Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
  • Designed and executed leadership development programs, preparing high-potential employees for future management roles.
  • Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning.
  • Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
  • Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
  • Implemented performance management systems that provided clear metrics for employee evaluation and development.
  • Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
  • Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Liaised between multiple business divisions to improve communications.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Fostered positive work environment through comprehensive employee relations program.

Marketing and Sales Manager

SV SILKS
05.2017 - 06.2018
  • Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
  • Strengthened brand identity by overseeing visual elements such as logo design, website layout, and promotional materials consistency.
  • Launched targeted email campaigns that resulted in increased open rates, click-through rates, and lead conversions.
  • Collaborated cross-functionally to align marketing strategies with overall business objectives, ensuring cohesive messaging across all channels.
  • Negotiated contracts with vendors to secure optimal pricing for marketing materials and services.
  • Conducted market research to identify trends, opportunities, and competitive landscape insights for informed decision making.
  • Managed a high-performing marketing team to execute successful product launches and promotional events.
  • Coordinated public relations efforts including press releases which garnered significant media coverage.
  • Developed new business partnerships for enhanced market reach and revenue generation.
  • Fostered a culture of continuous improvement within the marketing and sales teams, promoting innovation and best practices sharing.
  • Optimized sales processes with streamlined customer relationship management strategies.
  • Implemented data-driven decision-making processes, analyzing metrics to refine marketing efforts and drive results.
  • Created comprehensive sales training programs, empowering team members to excel in their roles and contribute to company growth.
  • Improved customer retention rates, fostering strong relationships through personalized interactions.
  • Increased brand visibility by implementing strategic marketing campaigns and sales initiatives.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Analyzed sales and marketing data for improved strategies.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Implemented systems and procedures to increase sales.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Communicated product quality and market comparisons by creating sales presentations.

Education

MBA - Management

New England College
Henniker, NH
08-2025

Master of Science - Informatics

North Eastern University
Boston, MA
05-2020

Bachelor of Science - Electrical, Electronics And Communications Engineering

Srm University
India
04-2017

Skills

  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Training and mentoring
  • Records management
  • Recruitment and hiring
  • Human resources operations
  • Compensation and benefits
  • Talent acquisition
  • Staff management
  • Onboarding and orientation
  • Workforce planning
  • Recruitment and selection
  • Payroll coordination
  • Risk management
  • Leadership development
  • Organizational development
  • Microsoft office and docusign
  • Recruitment strategies
  • Performance assessment
  • Training programs
  • Workforce improvements
  • Team building
  • Employment law
  • Policy making and enforcement
  • Staffing and recruiting professional
  • Employee support
  • Problem-solving

Timeline

Business Operations and Human Resources Manager

ASA JEWELERS
03.2024 - Current

Marketing and Sales Manager

SV SILKS
05.2017 - 06.2018

MBA - Management

New England College

Master of Science - Informatics

North Eastern University

Bachelor of Science - Electrical, Electronics And Communications Engineering

Srm University
Padma PALLAPU