Summary
Overview
Work History
Education
Skills
Portfolio
Certification
Timeline
Generic

Padmaja Lakkavarapu

Summary

  • Strategic and visionary Lead UX Designer with over a decade of experience spearheading enterprise-level UX strategy and AI-driven product innovation. Expert in integrating advanced technologies like predictive analytics, NLP, and generative AI to craft hyper-personalized, anticipatory user experiences that boost engagement by up to 40%, and drive significant cost savings.
  • A proven leader in building and mentoring high-performing teams, establishing scalable design systems, and implementing cutting-edge research methodologies, from biometric feedback to computational UX, to uncover deep user insights and deliver evidence-based design. Passionate about architecting adaptive, ethical AI interfaces, and operationalizing design processes to align user needs with core business objectives, resulting in faster adoption, increased retention, and multimillion-dollar ROI.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Product Designer, AI Specialization

CarepathRx
Remote, VA
02.2021 - Current
  • Designed HIPAA-compliant AI platforms utilizing AI agents for autonomous patient support and RAG for real-time clinical insights.
  • Boosted engagement by 40% through predictive analytics and NLP-optimized workflows.
  • Conducted user research with over 50 interviews to inform design decisions.
  • Developed prototypes using Figma and Miro while mentoring team on ethical AI/UX best practices.
  • Implemented AI features including risk alerts, dynamic care plans, and medication adherence tools powered by RAG.
  • Utilized tools such as Figma, Miro, Storybook, Zeplin, and an AI stack comprising LangChain and OpenAI.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Senior Product Designer AI

VBrick
Herndon, VA
02.2016 - 09.2020
  • Drove UX for Vbrick's AI video platform, slashing content discovery time by 40% with smart analytics, auto-tagging, and NLP.
  • Prototyped AI tools to streamline research.
  • Redesigned core features, boosting task completion 25%.
  • Mentored team in AI-aided design (Figma AI, usability testing).
  • Aligned AI with user needs, increasing adoption 30% MORE.
  • Led design projects from ideation to implementation for video streaming solutions.
  • Collaborated with cross-functional teams to enhance user experience and interface design.
  • Created wireframes, prototypes, and high-fidelity mockups for various applications.
  • Conducted user research and usability testing to inform design decisions.
  • Mentored junior designers on best practices and design tools usage.

Senior UX Designer

Bonterra tech
Washington, DC
08.2013 - 11.2015
  • Lead designer for NFG core Donate now product and App, Goal of this project is a mobile user-friendly interface to raise funds (iPhone, iPad).
  • Re-designing developed User Interfaces and migration 3 databases.
  • Led user research sessions to gather insights on user needs and behaviors.
  • Designed wireframes and prototypes for new product features and enhancements.
  • Collaborated with cross-functional teams to align design goals with business objectives.
  • Conducted usability testing to evaluate and improve design effectiveness.

UI and UX Designer

NISH
Vienna, VA
04.2012 - 07.2013
  • Built accessible job portal compliant with Section 508 & WAI.
  • Tested with JAWS & 508 tools for inclusive UX.
  • Developed style guides to maintain consistency across digital products and platforms.
  • Engaged with stakeholders to align design strategies with business objectives.
  • Analyzed user feedback to refine designs and enhance overall user experience.
  • Maintained library of icons, graphics, templates, color palettes for use in projects.
  • Conducted usability tests to evaluate the effectiveness of designs.
  • Documented best practices related to UI and UX processes throughout the organization.

UX Designer

Discovery Channel
Silver Spring, MD
07.2011 - 03.2012
  • Worked on Discovery Media sites, redesigning of ScienceChannel.com, TLC.com and DiscoveryStore.com.
  • Account Budgeting System provides a platform to keep track of the accounts, budget and revenue of Advertiser.
  • Designed, built and maintained websites using authoring or scripting languages, content creation tools, and digital media.
  • Coordinated production across stages from concept and design development through final testing and optimization.

UX Designer

ITNiche
Memphis, TN
03.2008 - 06.2011
  • Designed almost 120 + websites, portal, e-commerce solutions.
  • Designed, built and maintained websites using authoring or scripting languages, content creation tools, and digital media.
  • Analyzed user data to identify trends and inform design decisions.
  • Worked closely with developers throughout the software development life cycle.
  • Provided support during quality assurance testing by identifying potential issues related to UX and UI design elements.

Education

Master of Science - Computer And Information Sciences

CMU

Advanced Diploma in Multimedia & Graphic Arts -

Pentagon Multimedia
New York, NY

Certified Usability Analyst or Certified UX Analyst - HCD/UCD

Pinnacle Solutions, Inc

Agile Scrum -

Skills

  • Stakeholder engagement
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team mentorship
  • Adaptive design thinking
  • Customer satisfaction
  • Mobile app design
  • Accessibility design
  • Design systems
  • Responsive design
  • Interaction design
  • Design leadership
  • Information architecture
  • HTML and CSS
  • Figma expertise
  • Visual design
  • Adobe creative suite
  • Design thinking
  • Data-driven design
  • Agile methodology
  • Branding and identity
  • Product testing
  • Design process
  • Product design
  • Troubleshooting
  • Monitoring and reporting
  • Wireframing and prototyping
  • Mockups and prototypes
  • Excellent communication
  • Design for manufacturability
  • Collaboration
  • Research skills
  • Team collaboration
  • AI platform design
  • User research
  • Prototyping tools
  • Predictive analytics
  • Design system implementation
  • Cross-functional collaboration
  • Usability testing
  • Ethical design practices

Portfolio

Portfolio:   https://padmajalakkavarapu.com/  ( pw: pladmin )

Certification

Figma AI / Figma Plugins – Auto-generate UI components, suggest layouts.

  • Adobe Firefly (Gen AI) – AI-powered image generation for mockups.
  • Uizard – AI-driven wireframing & prototyping.
  • Framer AI – Quick website & prototype generation.
  • ChatGPT / Claude – UX copy, user persona generation, research synthesis.
  • Miro Assist / Miro AI – Brainstorming & affinity mapping automation.
  • User Interviews – Recruit participants (e.g., User Interviews, Respondent).
  • Survey Tools – Typeform, Google Forms, Qualtrics.
  • Behavioral Analytics – Hotjar, FullStory, Mixpanel.
  • Persona Creation – Xtensio, MakeMyPersona, Miro templates.
  • Synthetic Users (AI Research) – Simulate user feedback before live testing.
  • Figma (Industry standard for UI/UX, with Auto Layout, Variants).
  • Sketch (Mac-only, with Symbols & plugins).
  • Adobe XD (Declining but still used in some orgs).
  • Balsamiq (Low-fidelity wireframing).
  • Axure RP (Advanced interactions, documentation).

Timeline

Senior Product Designer, AI Specialization

CarepathRx
02.2021 - Current

Senior Product Designer AI

VBrick
02.2016 - 09.2020

Senior UX Designer

Bonterra tech
08.2013 - 11.2015

UI and UX Designer

NISH
04.2012 - 07.2013

UX Designer

Discovery Channel
07.2011 - 03.2012

UX Designer

ITNiche
03.2008 - 06.2011

Master of Science - Computer And Information Sciences

CMU

Advanced Diploma in Multimedia & Graphic Arts -

Pentagon Multimedia

Certified Usability Analyst or Certified UX Analyst - HCD/UCD

Pinnacle Solutions, Inc

Agile Scrum -

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Padmaja Lakkavarapu