Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Projects
Timeline
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Padmaja Thurlapati

Dallas,USA

Summary

Successful QA professional with 18+years of experience in Airline, Banking and Captial Markets. Have 10+years of experience working for Southwest Airlines in various projects like Revenue Management, Pricing, Aircraft Operations, Network Operations, Passenger booking, Crew and Commodities.

Overview

19
19
years of professional experience

Work History

Test Lead

South West Airlines
Dallas, USA
10.2013 - Current
  • Analyzed and documented business requirements to create test plans, cases, and scripts.
  • Collaborated with development teams to ensure quality of product releases.
  • Managed a team of testers in the execution of manual and automated tests.
  • Monitored bug tracking systems for resolution of defects reported by users.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Prepared documentation summarizing findings from stakeholder meetings and workshops.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Managed requirements traceability information and tracked requirements status throughout the project.

Test Lead

Ally Bank
Charlotte, USA
12.2012 - 07.2013
  • Analyzed complex business requirements to create effective test cases.
  • Conducted system, integration, regression, smoke, and functional testing.
  • Collaborated with developers and other stakeholders to identify potential issues in software applications.
  • Managed defects in defect tracking systems such as JIRA or Bugzilla throughout the lifecycle of the product release cycle.
  • Evaluated existing automation frameworks and proposed improvements for increased efficiency.
  • Applied product knowledge and troubleshooting skills to uncover causes for problems and advise on possible resolutions.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.

Test Analyst/Offshore Coordinator

Bank of America
Bangalore, India
01.2012 - 05.2012
  • Analyzed and documented business requirements to create test plans, cases, and scripts.
  • Managed a team of testers in the execution of manual and automated tests.
  • Monitored bug tracking systems for resolution of defects reported by users.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Monitored project progress and quickly addressed problems to complete testing on schedule.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.

Test Analyst / Onsite Coordinator

Bank of America
Charlotte, USA
04.2011 - 12.2011
  • Developed test plans, strategies and scope to ensure quality objectives were met.
  • Coordinated with multiple project teams to ensure successful integration of changes into production systems.
  • Monitored bug resolution efforts throughout the development cycle.
  • Managed daily operations within a team environment while providing technical guidance when needed.
  • Reviewed project requirements, created test scenarios, and participated in testing of legacy system for update to new one.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Technical Analyst

Fidelity Investments
Bangalore, India
01.2008 - 03.2011
  • Involved in converting Rational Robot scripts to QTP.
  • Analyzed business requirements to develop technical solutions that meet customer needs.
  • Developed test plans, strategies and scripts for system testing.
  • Created and executed functional and regression tests to ensure software accuracy.
  • Analyzed test results and reported defects to developers for resolution.
  • Participated in daily scrum meetings to discuss progress on tasks assigned.
  • Worked closely with developers to identify root cause of issues found during testing.
  • Verified fixes by executing the same set of tests that failed earlier.
  • Gathered information, resolved problems, and implemented improvements by acting as point of contact between stakeholders.

Test Engineer

Fidelity Investments
Bangalore, India
10.2005 - 12.2007
  • Developed test plans and strategies for products.
  • Conducted functional, performance, stress and regression tests.
  • Executed manual and automated tests in different environments.
  • Documented defects found during testing process.
  • Participated in bug triage meetings with developers and project managers.
  • Interacted with stakeholders to understand their needs and expectations from product releases.
  • Performed compatibility tests against various web browsers, operating systems and hardware configurations.

Education

Master of Computer Applications -

Indira Gandhi National Open University

Bachelors of Science in Computer Science -

Skills

  • XML/XSD
  • JSON
  • SOAP
  • REST
  • Test Management: ALM, X-Ray
  • Defect Management Tool: JIRA, Clear Quest, Bugzilla, X-Ray, Confluence
  • Operating Systems: Windows, UNIX and MAC
  • Monitoring Tools – Kibana, AWS-Cloud Watch
  • Database: Oracle, SQL, DB Visualizer, Sybase, Dynamo DB

Languages

English
Full Professional
Kannada
Full Professional
Telugu
Full Professional

Affiliations

  • Participated in activities such as recruitment, training, skill assessment and upskilling

Projects

Worked on several projects in my tenure starting from Captial Markets, Banking and Airlines. 

Had an opportunity to work with Revenue Management initiative for the below projects - 

PROS Upgrade -  PROS (Passenger Revenue and Optimization System)

Southwest airlines uses 3rd party application called PROS (Passenger Revenue Optimization System) for forecasting demand and optimization of inventory. PROS was upgraded with new modules (e.g Bid Price generator) and GUI enhancements. Performed functional and regression testing on PROS application. The pros application allows Revenue Management analyst to monitor and modify forecast and optimization values based on analysis of current market conditions in order to maximize revenue. 

Demand, Inventory, Pricing, and Reference.  Demand summarizes Bookings from Altea for input to Inventory.  Pricing summarizes Fares for input to Demand and Inventory.  Reference supplies data such as Schedules for input to all products.  Inventory forecast AuthorizedUnits/BidPrices and updates Altea

Tested all the above modules and verified the feeds send from Altea to Southwest and then back to Altea after applying business rules

Bid Price Implementation
A bid price is the minimum acceptable fare for the next available seat in inventory. With Bid Price controls, each booking request is evaluated in the context of the overall network, and the most revenue-optimal bookings are accepted.

OpsSuite (Network Operations) which mainly targets looking at the flight information and flight status to help the SOD's to monitor the flights. Worked in big projects like OnPerm migration to Cloud, CAIRO, RealTimeAircraftSchedule, Turns, Gates and Baker solutions.

Timeline

Test Lead

South West Airlines
10.2013 - Current

Test Lead

Ally Bank
12.2012 - 07.2013

Test Analyst/Offshore Coordinator

Bank of America
01.2012 - 05.2012

Test Analyst / Onsite Coordinator

Bank of America
04.2011 - 12.2011

Technical Analyst

Fidelity Investments
01.2008 - 03.2011

Test Engineer

Fidelity Investments
10.2005 - 12.2007

Master of Computer Applications -

Indira Gandhi National Open University

Bachelors of Science in Computer Science -

Padmaja Thurlapati