PADMA SAI PALADUGU
Kansas City,MO
Summary
Helpful Computer Lab Assistant with proficiency in database analysis, troubleshooting and hardware and software upgrades. Reliable and responsible with a commitment to maintaining all lab computers and keeping the computer lab clean and safe. Over 3 years of experience serving as a student lab assistant.
Overview
4
4
years of professional experience
Work History
Computer Lab Assistant
Bapatla Women’s Engineering College
07.2016 - 02.2020
- Provided instruction to all lab users on proper use of all equipment.
- Responded to student queries and provided assistance.
- Documented procedures for routine tasks, enabling efficient knowledge transfer among team members.
- Consistently met deadlines for projects involving hardware installation and software deployment in the lab environment.
- Installed operating systems, cables, and the necessary software on the equipment before allowing pupils to use it.
- Managed user accounts, ensuring secure access to network resources and safeguarding sensitive data.
- Ensured smooth operation of the lab, effectively managing equipment inventory and usage.
- Provided instruction to all lab users on proper use of all equipment.
- Improved user satisfaction by providing timely technical assistance to faculty, staff, and students.
- Handled lab equipment, cleaned keyboards, monitors, and disk drives.
- Provided support during special events requiring computer lab usage, ensuring seamless setup and operation throughout the event duration.
- Optimized printer performance through regular maintenance checks and calibration routines.
- Discussed with personnel, users, and administration to define needs for new systems or adjustments.
Education
Master of Science - Computer Science
University of Missouri - Kansas City
Kansas City, MO05.2025
Bachelor of Science - Computer Science
Bapatla Women's Engineering College
Andhra Pradesh, India11.2020
Skills
- Database management expertise
- Help Desk Experience
- Software Installation and upgrades
- Audiovisual equipment
- Organizational Skills
- System Configuration
- Hardware and Software Configuration
- Computer Diagnostics
EXTRACURRICULAR ACTIVITIES
Served as Computer Lab Technician Assistant for Computo expo event-2020
Timeline
Computer Lab Assistant
Bapatla Women’s Engineering College
07.2016 - 02.2020
Master of Science - Computer Science
University of Missouri - Kansas City
Bachelor of Science - Computer Science
Bapatla Women's Engineering College
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