Padmini Ramlall
Queens
Summary
Dynamic and dedicated professional with experience as a Teacher's Assistant at Hope Secondary, excelling in student assessments and instructional support. Proven ability to foster relationships and enhance literacy development, while ensuring student safety. Recognized for effective communication and a friendly demeanor, contributing to a positive learning environment. Also because of years working in Guyana as a customer representative/salesperson I have dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Teacher's Assistant
Hope Secondary
03.2023 - 01.2025
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Maintained safety and security by overseeing students in recess environments.
Customer Service Representative
Indian Jewelry
02.2020 - 12.2022
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Jamaica Learning Center
Jamaica, NYSkills
- Student assessments
- Activity implementation
- Student safety
- Student and parent relations
- Instructional support
- Setting up activities
- Mathematics instruction
- Friendly and outgoing
- Organization and prioritization
- Effective communication
- Relationship building
- Reading and writing support
- Literacy development
- Verbal and written communication
Timeline
Teacher's Assistant
Hope Secondary
03.2023 - 01.2025
Customer Service Representative
Indian Jewelry
02.2020 - 12.2022
High School Diploma -
Jamaica Learning Center