Paea Holschuh
Kapaau,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Purchasing Clerk II
Mauna Kea Beach Hotel
Kamuela, HI
03.2012 - Current
- Provided administrative support to the Purchasing Manager as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Prepared purchase orders in accordance with established policies and procedures.
- Maintained and updated vendor databases with accurate information.
- Obtained quotations from vendors, negotiated pricing, and arranged delivery schedules.
- Processed payments for goods received according to payment terms agreed upon by both parties.
- Verified that all purchased items were received in good condition before approving invoices for payment.
- Investigated discrepancies between invoices, purchase orders, and deliveries for resolution purposes.
- Collaborated closely with internal departments in order to understand their needs and provide timely solutions.
- Reviewed invoices for accuracy and completeness prior to processing payments.
Receiving Clerk
Mauna Kea Beach Hotel
Kamuela, HI
03.2012 - Current
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Identified non-conforming material received from vendors and communicated with suppliers regarding discrepancies.
- Assisted in the loading and unloading of materials when required.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Routed received merchandise to proper storage areas according to product specifications.
- Maintained dock security and monitored entries into and exits from receiving and other secure areas
- Coached new staff preparing outgoing and receiving incoming shipments.
Banquet Server
Mauna Kea Beach Hotel
Kamuela, HI
03.2012 - Current
- Responded promptly and courteously to guest inquiries and complaints.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Organized payment transactions accurately while providing excellent customer service.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served beverages and appetizers to guests in an efficient manner.
- Cleared away used plates and utensils following end of meal service.
- Demonstrated knowledge of menu items, ingredients, and preparation methods.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
Banquet Captain
Mauna Kea Beach Hotel
Kamuela, HI
03.2012 - Current
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Collaborated closely with catering managers on upcoming events and their needs.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Verified accuracy of billing invoices prior to finalizing charges with customers.
- Coordinated with food and beverage team on menu selections and serving times.
- Organized banquet staff to ensure efficient service of guests.
- Responded quickly to any unexpected changes or issues that arose during an event.
Bar Porter
Mauna Kea Beach Hotel
Kamuela, HI
03.2012 - Current
- Maintained a clean workstation throughout shift by wiping down surfaces and discarding trash.
- Followed health and safety regulations when handling food and beverage products.
- Cleaned and polished glasses to ensure they met sanitation standards.
- Processed credit card transactions accurately using point-of-sale system software.
- Provided assistance to bartenders when needed during peak hours of business.
- Restocked beer, wine, spirits, and non-alcoholic beverages as needed.
- Prepared alcoholic drinks according to standard recipes or customer specifications.
Banquet Server
Four Seasons Hualalai
Kailua-Kona, HI
09.2019 - 06.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to customers.
- Stocked server areas with supplies before, during and after shifts.
Sales Associate
Amy's Hallmark, Ala Moan Center, Honolulu
Honolulu, HI
09.2010 - 06.2011
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Kohala High School
Kapaau, HI05-2010
Skills
- Proficient in [Software]
- Vendor Relationship Management
- Invoice Verification
- Inventory Oversight
- Supplier partnerships
- Vendor relationships
Timeline
Banquet Server
Four Seasons Hualalai
09.2019 - 06.2022
Purchasing Clerk II
Mauna Kea Beach Hotel
03.2012 - Current
Receiving Clerk
Mauna Kea Beach Hotel
03.2012 - Current
Banquet Server
Mauna Kea Beach Hotel
03.2012 - Current
Banquet Captain
Mauna Kea Beach Hotel
03.2012 - Current
Bar Porter
Mauna Kea Beach Hotel
03.2012 - Current
Sales Associate
Amy's Hallmark, Ala Moan Center, Honolulu
09.2010 - 06.2011
High School Diploma -
Kohala High School
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