Summary
Overview
Work History
Education
Skills
Timeline
Generic

Page Bullock

FORT SMITH,Arkansas

Summary

Devoted and dedicated hard work with a proven track record of being a team player and working well with others. Excellent customer service skills that have been obtained through extensive training and on the job experience. Dedicated to get each task done proficiently in a timely manner. Motivated and excited to work diligently in any type of work environment. Experience with working independently with minimum supervision while successfully completing assigned projects within deadlines. Well-organized, flexible and reliable individual with exceptional leadership skills who love to work in an ever-changing environment . I have core values of integrity, compassion, balance, Excellence, stewardship and teamwork

Overview

7
7
years of professional experience

Work History

Receptionist

Baptist Health Medical Center-Fort Smith
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.

ADAP Coordinator/Medical Referral Specialist

Florida Department Of Health In Seminole County
04.2018 - 07.2022
  • Verified insurance benefits and eligibility for procedures before referring clients.
  • Scheduled appointments with specialists on behalf of clients.
  • Partnered with other departments to provide top-notch service to clients.
  • Coordinated with medical staff and patients to find cost-effective options for services.
  • Notified and reminded clients of appointments.
  • Collected and verified completeness of intake and enrollment screening packets for facility.
  • Linked families to relevant community support to meet non-medical needs.
  • Built professional relationships with service providers.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Assisted with medical coding and billing tasks.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Prepared and processed patient referrals and transfer requests.
  • Responsible for initial contact for newly positive HIV patient which includes enrollment into the program and scheduling for new patient Appointments and labs.
  • Monitoring program adherence in order to stay eligible for services.
  • Assisting patients with insurance enrollments including Ryan White funding, Medicaid and Medicare.

Certified Nursing Assistant

Legacy Health And Rehabilitation Center
06.2016 - 04.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Upheld infection control and prevention policies across different patient-facing areas.

Education

PRN Medical Services
Fort Smith, AR
2016

Northside High School
Fort Smith, AR
2009

Skills

  • Restock Shelves
  • Business Operations Understanding
  • Microsoft Office Specialist Certified
  • Resident Satisfaction
  • Ability to communicate verbally or via electronic means , in a manner appropriate to the audience
  • Perform effectively and proficiently in a fast-paced environment while providing quality service that enhances the company
  • Team building ,planning, leadership, and people skills
  • Accurate data entry and program support
  • Spreadsheet Tracking

Timeline

Receptionist

Baptist Health Medical Center-Fort Smith
08.2022 - Current

ADAP Coordinator/Medical Referral Specialist

Florida Department Of Health In Seminole County
04.2018 - 07.2022

Certified Nursing Assistant

Legacy Health And Rehabilitation Center
06.2016 - 04.2018

PRN Medical Services

Northside High School

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Page Bullock