Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Page Fiedler

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Office Manager

SRS Inc
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Manager

Dollar Tree
03.2004 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed detailed plans based on broad guidance and direction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.

Asst Manager

Toys"R"Us
09.2001 - 03.2004
  • Mentored team members to enhance professional development and accountability in workplace.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

BBA - General Studies

Northern Arizona University
Flagstaff, AZ

Skills

  • Travel Coordination
  • Senior Leadership Support
  • Business Administration
  • Report Writing
  • Account Reconciliation
  • Credit and Collections
  • Customer Relations

Accomplishments

  • Investigated, identified and reconciled account discrepancies totaling .60% drop in theft .
  • Recognized by management for running a 5 star store that .

Certification

5 star store certificate

Top gun certificate

Timeline

Manager

Dollar Tree
03.2004 - Current

Asst Manager

Toys"R"Us
09.2001 - 03.2004

Office Manager

SRS Inc

BBA - General Studies

Northern Arizona University

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Page Fiedler