Page Rodriguez
Atascadero,CA
Summary
Versatile and dynamic, with a proven track record in event planning and customer service, honed at Auto Club of Southern California and other notable companies. Excelled in roles requiring organizational skills and cross-selling, achieving monthly targets. Skilled in computer usage and adept at creating memorable customer experiences, demonstrating exceptional interpersonal and coordination abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Member Specialist
Auto Club of Southern California
San Luis Obispo, CA
04.2024 - Current
- Greeted members upon arrival and provided them with assistance throughout their visit.
- Assisted members in completing DMV transactions, such as renewals and transfers.
- Assigned International Driving Permits, and provided passport photos.
- Advise and create turn-by-turn routes for members' trips (TripTik Planning).
- Perform notary duties and document transactions in the notary journal to maintain permanent records.
- I assisted with travel shows in the office.
- Achieve and maintain monthly cross-sells.
Venue Coordinator
Oyster Ridge Barn - Ancient Peaks Winery
Santa Margarita, CA
08.2021 - 03.2024
- My duty was to assist in managing the facility.
- Created accounts, contracts, and invoices.
- Develops and maintains event and staff schedules.
- Provide simple social media coverage.
- Lastly, provide tours of the facility for potential bookings, as well as work on the event dates.
- Answer email and phone inquiries.
- Create payment schedules, and process payments.
Customer Service and Packager/Receiver
Hogue Inc.
Paso Robles, CA
09.2020 - 08.2021
- My responsibilities required me to package and ship out finished product in a timely matter
- My other duties at Hogue consist of managing returns, re-works on products to pass inspection and creating shipments
- Performed data entry for shipments, orders and customer information
- Assisted customers with a warm and professional attitude
- Answered general questions
- Responsible for tracking and maintaining inventory
- Handled online orders and credit card transactions
- Resolved customer information and complaints
Rental Coordinator/Planner
Celebrations! Party Rentals and Tents
Roseville, CA
01.2018 - 04.2020
- My position required me to schedule deliveries and pickups for events
- Assisted customers in designing their table settings and decorations for their event
- Created tent diagrams, so clients had a better image of what their event ideas would look like on a larger scale
- I helped customers with making sure they had what they need from cups and plates to their birthday to tents at a golf tournament or even a groundbreaking
Server/To-Go Specialist
Olive Garden
Citrus Heights, CA
05.2017 - 01.2018
- As a To-go Specialist, I was required to assist customers with placing orders over the phone or in person and serving them food in a timely manner
- Other responsibilities included: prepping the bar, salad area and dessert for the day
- My duties as a server were to greet the families, take their orders and bring their meals to the table when ready
- This experience was enjoyable because I was able to connect with the families and regular customers
Bridal Consultant/Sales Associate
Enchanted Bridal
Fair Oaks, CA
03.2017 - 06.2017
- I would schedule appointments and assist in helping a bride find the perfect dress
- I sat down with brides and asked them to describe what they are looking for in a bridal gown
- The best part of this job was seeing how happy my client and their families were when she found the perfect dress
Rental Coordinator/Planner
TAYLOR RENTALS
Paso Robles, CA
07.2016 - 03.2017
- I would assist in finding products for events
- These events ranged from birthday parties and wine mixers to baby showers and weddings
- I have a passion in the wedding industry because it is so rewarding to see happy clients
Customer Service Representative
Steve's ATV Rentals
Oceano, CA
07.2015 - 07.2016
- My responsibilities were to schedule reservations and deal packages
- I also was able to rent out equipment and fill out contracts
- Other duties included: maintaining equipment, sales and closing the store front
- This job allowed me to experience a very fast paced environment during the peaks of the year
- I really enjoyed being able to learn so much and be a part of others happiness with their families
- Handled reservations
- Greeted customers
- Resolved customer issues
- Booked appointments for clients
- Operated the cash register
Education
High school diploma -
Paso Robles High School
Paso Robles, CA06.2014
Skills
- Packaging
- Serving experience
- Event planning
- Order Entry
- Warehouse experience
- Cash handling
- Computer skills
- Organizational skills
- Customer service
- Typing
- Sales
- Cross-selling
Certification
- Notary Public
Languages
Sign Language
Limited
References
References available upon request.
Timeline
Branch Member Specialist
Auto Club of Southern California
04.2024 - Current
Venue Coordinator
Oyster Ridge Barn - Ancient Peaks Winery
08.2021 - 03.2024
Customer Service and Packager/Receiver
Hogue Inc.
09.2020 - 08.2021
Rental Coordinator/Planner
Celebrations! Party Rentals and Tents
01.2018 - 04.2020
Server/To-Go Specialist
Olive Garden
05.2017 - 01.2018
Bridal Consultant/Sales Associate
Enchanted Bridal
03.2017 - 06.2017
Rental Coordinator/Planner
TAYLOR RENTALS
07.2016 - 03.2017
Customer Service Representative
Steve's ATV Rentals
07.2015 - 07.2016
High school diploma -
Paso Robles High School
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