Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
Natural Grocers
04.2024 - 06.2025
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Built relationships with customers to encourage repeat business.
Team Member
JOANN Fabrics and Crafts
02.2024 - 02.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Cashier
Sam's Club
09.2023 - 09.2023
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
After-School Care Provider
City Of Dallas Parks and Recreation
11.2022 - 08.2023
Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
Developed strong relationships with students and parents, creating a supportive and welcoming environment.
Receptionist
Hembree Eye Care
08.2022 - 11.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Online Grocery Associate
Walmart
02.2022 - 07.2022
Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.