Pagie Howard
Milwaukee
Summary
Adaptable individual with a versatile background in customer service and operations. Recognized for strong attention to detail and commitment to continuous improvement, ensuring high-quality results and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Savory Production
Colectivo Coffee
Milwaukee, WI
04.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
Showcase
Salem, MA
10.2025 - 02.2026
- Implemented best practices for inventory management to minimize discrepancies.
- Collaborated with management on promotional displays to drive sales initiatives.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Flagger
Project Flagging
Machias, ME
05.2024 - 10.2025
- Directed traffic flow to ensure safety of workers and drivers at construction sites.
- Coordinated with site managers to establish effective traffic control plans.
- Monitored and communicated hazards to maintain safe working environments.
- Trained new flaggers on safety protocols and operational procedures.
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
Production Worker
Maine Wild Blueberry Co
Machias, ME
11.2023 - 04.2024
- Operated machinery to ensure efficient production of wild blueberries.
- Monitored production line for quality control and adherence to safety standards.
- Assisted in training new employees on equipment usage and safety protocols.
- Collaborated with team members to optimize workflows and reduce downtime.
Cashier
Family Dollar
Machias, ME
05.2023 - 11.2023
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided attentive customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
- Supported team members during peak hours to ensure smooth operational flow.
- Adapted quickly to new technologies and procedures within fast-paced retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
McDonald's Restaurant
Machias, ME
05.2021 - 05.2023
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced shopping experience, provided product information and location assistance.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
GED -
Machias Memorial High School
Machias, ME06-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Computer skills
- Active listening
- Organization and time management
- Verbal communication
- Problem resolution
Timeline
Savory Production
Colectivo Coffee
04.2026 - Current
Cashier
Showcase
10.2025 - 02.2026
Flagger
Project Flagging
05.2024 - 10.2025
Production Worker
Maine Wild Blueberry Co
11.2023 - 04.2024
Cashier
Family Dollar
05.2023 - 11.2023
Cashier
McDonald's Restaurant
05.2021 - 05.2023
GED -
Machias Memorial High School