Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pahola Canales

Monroe,NC

Summary

Proven multitasker and hospitality person, enhancing guest relations and customer satisfaction. Leveraging strong organizational skills and a positive professional demeanor, I've significantly improved service standards and team efficiency showcasing my ability to upraise customer experiences and drive success.

Overview

3
3
years of professional experience

Work History

Babysitter

Family Members
08.2024 - 11.2024
  • Communicated positively with children and guardians.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.


Server

Hacienda El Rey
02.2024 - 08.2024


  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Crew Member

Slim Chicken
07.2023 - 05.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.

Crew Member

Culvers
04.2022 - 07.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Assisted other team members to achieve goals.

Crew Member

Krispy Kreme
02.2022 - 05.2022


  • Became familiar with products to answer questions and make suggestions.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

High School Diploma -

Sun Valley High School
Monroe, NC
01-2024

Skills

  • Excellent organization
  • Memory retention
  • Positive and professional
  • Multitasking Abilities
  • Guest Relations
  • Customer Satisfaction

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Babysitter

Family Members
08.2024 - 11.2024

Server

Hacienda El Rey
02.2024 - 08.2024

Crew Member

Slim Chicken
07.2023 - 05.2024

Crew Member

Culvers
04.2022 - 07.2022

Crew Member

Krispy Kreme
02.2022 - 05.2022

High School Diploma -

Sun Valley High School

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Pahola Canales