Pai Chen Wei
BOYNTON BEACH,FL
Summary
Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
15
15
years of professional experience
Work History
Technical Designer
Venus Fashion
Boca Raton, FL
09.2012 - 09.2021
- Attended fittings, documented comments for changes and sent final corrections to vendors.
- Prepared specifications for prototypes and communicated with suppliers about fabrics.
- Worked closely with designers, production staff and merchandising team members.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Increased sales for specific categories by 10-15% and reduced return rates by 2-5% every year for last 9 years
Quality Assurance Specialist
Bjs Wholesales Club
BOYNTON BEACH, FL
07.2010 - 09.2012
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored product standards and quality-control programs.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Kept inspection journals and daily summary logs as required.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
Logistics Specialist
United States Navy
Joint Base Pearl Harbor-Hickam, HI
02.2004 - 02.2008
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Issued timely and accurate responses to both internal and external inquiries.
- Tracked and managed transfer paperwork such as packing lists.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Worked with customers to integrate processes and correct issues.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- In charge of over 100,000 line items, multiple storeroom.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management
Education
No Degree - Criminal Justice And Business
Briarcliffe College
Bethpage, NY05.2012
High School Diploma -
JP Stevens
Edison, NJ06.2004
Skills
- Supplier communication
- Specifications writing
- Sample corrections
- Validating supplies
- Updating logs
- Shipment coordinating
- Overseeing deliveries
- Inventory restocking
- Database Management
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Technical Designer
Venus Fashion
09.2012 - 09.2021
Quality Assurance Specialist
Bjs Wholesales Club
07.2010 - 09.2012
Logistics Specialist
United States Navy
02.2004 - 02.2008
No Degree - Criminal Justice And Business
Briarcliffe College
High School Diploma -
JP Stevens
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