Summary
Overview
Work History
Skills
Timeline
Generic

Paige

Calcium,NY

Summary

Dynamic Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing team performance through effective communication and quality control. Recognized for fostering a positive work environment and achieving high customer satisfaction by implementing safety protocols and efficient workflow management. Committed to employee development and operational excellence.

Overview

12
12
years of professional experience

Work History

Team Lead

Walmart
09.2013 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Quality control
  • Workplace safety
  • Schedule management
  • Employee evaluation
  • Employee training
  • Task delegation
  • Workflow management
  • Project management
  • Teamwork and collaboration
  • Team supervision
  • Team motivation
  • Staff training
  • People management
  • Work Planning and Prioritization
  • Daily workflow improvement
  • Staff education and training
  • Goal setting
  • Mentoring
  • Leading team meetings
  • Documentation and reporting
  • Evaluating employee work
  • Team Check-ins
  • Safety
  • Shift scheduling
  • Decision-making
  • Multitasking Abilities
  • Organizational skills
  • Excellent communication
  • Verbal and written communication

Timeline

Team Lead

Walmart
09.2013 - Current

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Paige