Paige Acosta
San Antonio,TX
Summary
Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Spa Receptionist
A.R.T Massage Body Spa
03.2023 - 10.2023
- Managed high call volume, ensuring smooth communication between clients and spa staff.
- Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Supported marketing efforts by distributing promotional materials and engaging in social media outreach when applicable.
Guest Service Attendant(GSA)
Spa D' Sante
08.2021 - 08.2022
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Streamlined check-in and check-out processes for improved efficiency, resulting in positive feedback from guests.
- Assisted in maintaining a clean and welcoming environment to ensure guest comfort throughout their stay.
- Collaborated with massage therapist to resolve room issues swiftly, ensuring minimal disruption for guests.
Education
High School Diploma -
International School Of America
San Antonio, TXSkills
- Guest Relations
- Patience and composure
- Strong organization
- Empathy and understanding
- Call Answering and Routing
- Customer Complaint Resolution
Photography
I fell in love with photography quickly, I have been shooting a variety of photos since I was 17 years old. Photography is my form of art, it is how I express myself and how I see the world.
Timeline
Spa Receptionist
A.R.T Massage Body Spa
03.2023 - 10.2023
Guest Service Attendant(GSA)
Spa D' Sante
08.2021 - 08.2022
High School Diploma -
International School Of America
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