Summary
Overview
Work History
Education
Skills
Volunteer Experience
Awards
Affiliations
Courses Certifications Skills
Timeline
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Paige A. Kieffer

Bensalem,PA

Summary

Creative and responsible health science professional with 5+ years of experience. Excellent interpersonal skills. Committed to collaborative decision-making based on trust and integrity. Strong technical, analytical skills with a client satisfaction focus. Self-starter, detail-oriented, with excellent communication and presentation skills. Highly skilled with vast experience in client relations/customer service.

Overview

6
6
years of professional experience

Work History

Expediter

The Dental Lab Cornerstone
Bristol, PA
11.2024 - Current
  • Monitored continuous advancement in material transport processes.
  • Coordinated changes in dental case schedules.
  • Processed billing for dental cases.
  • Communicated with doctors regarding their patients' information.
  • Verified purchase orders, invoices and packing slips for correctness.
  • Resolved discrepancies between customer orders and actual shipments received.
  • Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
  • Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
  • Entered information into system to update status reports.
  • Managed movement of materials and product through production.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Screened and regularly answered calls to provide assistance to important clients.
  • Maintained database by entering new and updated customer and account information.
  • Contacted customers via phone or email to address data inquiries.

Art Assistant

Moneek pines own business
Philadelphia, PA
11.2023 - Current
  • Assisted the Art Director in developing creative concepts and designs for new projects.
  • Organized, cataloged, and stored art supplies, such as paints, brushes, canvases, and other materials used by the artists.
  • Researched current trends in visual arts to stay abreast of industry standards.
  • Reviewed incoming requests from clients regarding specific types of artwork they were seeking.
  • Provided technical support to artists during their work process.
  • Used social media to promote work to the target audience.

Childcare Provider/Caregiver

Nanny
Yardley, PA
08.2023 - 08.2024
  • Communicate with parents and guardians about the child's daily activities and development
  • Provide a safe, caring and nurturing environment for the children
  • Engage children with age-appropriate activities, games, creative and educational activities
  • Facilitate healthy eating habits, proper hygiene and cleanliness
  • Supervise and attend to the children's needs as needed
  • Prepare meals and snacks for the children
  • Assist with light housekeeping, laundry and organizing of the childcare environment
  • Ensure proper safety and security measures are in place
  • Communicate with parents/guardians regarding their child's development and daily activities

Member Service Associate

Crunch Fitness
Bensalem, PA
11.2021 - 07.2023
  • Responsible for opening, closing, setup, maintenance and operations of the gym
  • Provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties
  • Responsible for providing quick and efficient service to customers
  • Greeted customers, checks them for completeness and accuracy
  • Ensure efficient operations, handled all day to day operations of the gym facility, as well as assisted with any customer or employee questions/concerns

Teacher's Assistant/Daycare Worker

Just Children Daycare
Bensalem, PA
08.2021 - 07.2023
  • Assisted in the supervision of children during play to safeguard their health and safety
  • Assisted in providing for the physical needs of children (such as feeding, dressing, sleeping, washing, and other activities)
  • Supported child development and staff in implementation of learning experiences
  • Discussed/assigned duties with classroom teachers to coordinate instructional efforts
  • Assisted in planning daily activities, lesson plans, and teaching aids for use in the classroom
  • Assisted in care and maintenance of classroom, equipment, supplies, and play yard
  • Maintained records: Keeping detailed records of children's progress on instructional and behavioral goals
  • Communicated/articulated information so children can easily understand the directions, both in written and verbal formats

Assistant Shift Supervisor

CVS Pharmacy
Bensalem, PA
02.2019 - 06.2021
  • Lead and worked effectively with management and crew members
  • Supervised, assigned, and directed activities of the store's to appropriate members
  • Effectively communicated information to store crew and supervisors in a timely manner
  • Support Store Manager with action plans for operational and service improvement
  • Performed customer care duties to provide high levels of service
  • Execute merchandising strategies to support store sales growth
  • Retrieved and filled medication containers, resolved problems with payments, and operated a cash register throughout my shifts
  • Responsible for greeting guests when they arrive, answering questions they may have, and completing their transactions efficiently
  • Assisted the store manager with restocking shelves, creating merchandise displays, and taking inventory
  • Navigated between multiple systems effortlessly and can thrive in a quality driven and customer focused work environment
  • Maintained quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems

Education

Associate's of Science - Health Science

Bucks County Community College
Newtown, PA
05.2024

High School -

Bensalem High School
Bensalem, PA
05.2021

Skills

  • Social Media Management
  • Record keeping
  • Adaptability and flexibility
  • Problem solving
  • Data entry
  • Shipping and receiving
  • Time management
  • Team collaboration
  • Attention to detail
  • Excellent communication
  • Multitasking
  • Self-motivation
  • Customer service
  • Patient care
  • HIPAA compliance
  • Call center experience
  • Friendly and outgoing
  • Strong empathy
  • Money handling

Volunteer Experience

  • Building Bridges at Bensalem High School
  • Handed out food at Bensalem Senior Home
  • Made treats for local Dog Shelter
  • Bensalem township poll volunteer

Awards

  • 2021, 1,500 dollars for nursing program at Bucks County Community College
  • 2019, Student of the month
  • 2020, Honors society

Affiliations


● The Leukemia & Lymphoma Society's (LLS's) Light The Night Walk, Bucks County Community
College, Newtown, PA.
● National Multiple Sclerosis Society-MS Walk, Bucks County Community College, Newtown, PA.
● Philadelphia Zoo to benefit Parkinson's disease, Philly Rabbit Run 5k for Parkinson's Disease

Courses Certifications Skills

  • Statistics Analysis/Database Design
  • Research Methods
  • College Writing
  • Presentation Skills
  • Computer Science
  • Chemistry
  • Biology
  • Anatomy
  • Medical Terminology
  • Microbiology
  • Microsoft Word
  • Excel
  • SPSS
  • Power Point
  • Outlook
  • Social Media platforms
  • CPR/First Aid certified
  • Successful completion of all background checks
  • Ability to pass any state-required training or certifications

Timeline

Expediter

The Dental Lab Cornerstone
11.2024 - Current

Art Assistant

Moneek pines own business
11.2023 - Current

Childcare Provider/Caregiver

Nanny
08.2023 - 08.2024

Member Service Associate

Crunch Fitness
11.2021 - 07.2023

Teacher's Assistant/Daycare Worker

Just Children Daycare
08.2021 - 07.2023

Assistant Shift Supervisor

CVS Pharmacy
02.2019 - 06.2021

Associate's of Science - Health Science

Bucks County Community College

High School -

Bensalem High School
Paige A. Kieffer