Paige Arthur
Summary
I started off as a Full Time Community Assistant at a conventional property without knowing it would be the start of a career of excitement, learning, and growth potential. I've worked my way up to a General Manager, and have 8+ years of Leasing and Management experience that can meet your every need!
Overview
4
4
years of professional experience
Work History
Vendor Panel Representative
Asset Living
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Developed long-term strategic partnerships with key vendors, enhancing collaboration and creating mutual benefits.
- Identified cost-saving opportunities by analyzing historical purchasing data and recommending adjustments to sourcing strategies.
- Maintained current knowledge of evolving changes in marketplace.
Property Manager
Asset Living
12.2023 - Current
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Administered operations to handle needs of more than 994 tenants across 358 property units.
- Maintained sufficient number of units market-ready for lease.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
General Manager
Asset Living
08.2022 - 12.2023
- Administrative & Maintenance Management- Ensure All Leasing and Reporting is accurate and handled in a timely fashion
- Financial Management- Achieve highest NOI, Budgets, Reconciliations, Rent Deposits, Month End, etc.
- Maintain Property Appearance
- Ownership Liaison
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Implemented operational strategies and effectively built customer and employee loyalty.
Travel Associate
Asset Living
08.2023 - 09.2023
- Facilitated timely communication between clients and suppliers, fostering trust and preventing potential disputes.
- Turned a 900 bed property in a month.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Enhanced customer satisfaction.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
Travel Associate
Asset Living
05.2022 - 08.2022
- Facilitated timely communication between clients and suppliers, fostering trust and preventing potential disputes.
- Ensured compliance with industry regulations, maintaining up-to-date knowledge of relevant policies and procedures.
- Maintained strong relationships with vendors, resulting in better negotiated prices and exclusive offers for clients.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Turned properties with over 500 beds within a month.
Assistant General Manager
Asset Living
05.2021 - 08.2022
- Achieve NOI first time since 2016
- Assist and Monitor Renewals
- Adhere to Fair Housing Laws
- Assess Data to Verify Correct Entry, Calculations, and Billing Codes
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Encourage Team Building for Effective Communication
- Ensure Asset Living and Property Guidelines are Adhered to
- Accounts Receivable
- Resident Relations
- Financial Move-out Statement
- Realtor bill backs
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Raised property accuracy and accountability by creating new automated tracking method.
- Resolved problems promptly to elevate customer approval.
Acting General Manager
Asset Living
12.2021 - 04.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
Book Keeper
Asset Living
07.2020 - 05.2021
- Accounts Receivable- Potential February 2021 Rent- $452,767.32 February month-end closed at $4,413.17
- Communicate Effectively with Residents and Owners to Identify and Resolve Outstanding Balances
- Financial Move-Out Statements- Completed over 800 in less than one month
- Posting Resident Utility Bills
- Prepare all Move-in Packets
- Generated detailed financial reports for management review, facilitating informed decision making.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Identified accounting errors when cross-referencing documents and database information.
- Posted daily receipts and payments in accordance with corporate protocols.
- Resident Relations
- Scheduling and Completing Realtor Showings
Education
General Studies
A&M Consolidated High School
College Station, TX01.2014
Skills
- Maintenance Coordination
- Property Showing
- Affordable housing programs knowledge
- Financial Reporting
- Property accountability
- Adaptable
- Clear Communication
- New Construction
- Customer service-focused
- Contract Negotiation
- Maintenance Management
- Data Entry
- Staff Management
- Tenant and Owner Liaising
- Office Staffing
- Repair Planning
- Occupancy Management
- Insurance Coordination
- Relationship Building
- Exceptional oral and written communication skills
- Payment Collection
- Operations Management
- Fair housing mandates
- Creative and Adaptable
References
- Justin Stout- VP Operations- Asset Living
- Kendra Lapsley- Marketing Transitions Associate- Asset Living
- Parker Thomas- Assistant General Manager- Asset Living
- Hannah Goodin- (979)703-2158- Personal
- Claire Kirby- (979)777-6438- Personal
- Brianna Couch- (979)436-8885- Personal
Timeline
Property Manager
Asset Living
12.2023 - Current
Travel Associate
Asset Living
08.2023 - 09.2023
General Manager
Asset Living
08.2022 - 12.2023
Travel Associate
Asset Living
05.2022 - 08.2022
Acting General Manager
Asset Living
12.2021 - 04.2022
Assistant General Manager
Asset Living
05.2021 - 08.2022
Book Keeper
Asset Living
07.2020 - 05.2021
Vendor Panel Representative
Asset Living
General Studies
A&M Consolidated High School
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