Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, time management, and communication skills.
Overview
7
7
years of professional experience
Work History
Office Specialist
City Of El Segundo
01.2024 - Current
Greeted visitors and helped direct them to the department they needed to speak to.
Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
Helped assist all departments with any tasks needed.
Sort mail and maintain records of postage usage.
Input data into spreadsheets and databases.
Contributed to positive office culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.
Front Desk Clerk
Sea Harbor Hotel
08.2022 - 08.2023
Greeted and assisted 40+ guests each day.
Managed front desk procedures and bookings.
Communicated with housekeeping and engineering departments to maintain efficient workflow.
Reported to the General manager with updates and any issues.
Stayed knowledgeable about hotel services, local attractions, and events to provide accurate information to guests upon request.
Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Server
Better Buzz
04.2021 - 01.2022
Served an average of at least 300 customers a day.
Cultivated warm relationships with regular customers.
Maintained strong customer service and POS skills.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Pinkberry
04.2020 - 01.2021
Served on average 200 customers a day while maintaining strong customer service.
Assistant
Vista Investments
01.2019 - 01.2020
Assisted with daily tasks such as answering phone calls, inputting information into the system, and managing the front desk.
Planned any office parties for staff.
Intern
SANDesign
07.2017 - 07.2018
Completed daily tasks such as answering phone calls, inputting information into the system, and managing the front desk
Maintained strong relationships with vendors and customers.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
International Business: Emphasis in Spanish and Western Europe -
San Diego State University
05.2023
No Degree - Business Adminstration
Santa Monica College
05.2020
Skills
Adaptability
Excel
Strong communication
Time management
POS Experience
Calendar Management Experience
Customer Service
Dedicated team player
Languages
Spanish
Limited Working
Timeline
Office Specialist
City Of El Segundo
01.2024 - Current
Front Desk Clerk
Sea Harbor Hotel
08.2022 - 08.2023
Server
Better Buzz
04.2021 - 01.2022
Server
Pinkberry
04.2020 - 01.2021
Assistant
Vista Investments
01.2019 - 01.2020
Intern
SANDesign
07.2017 - 07.2018
International Business: Emphasis in Spanish and Western Europe -
San Diego State University
No Degree - Business Adminstration
Santa Monica College
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