Hardworking and passionate employee with strong organizational skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
8
8
years of professional experience
Work History
Cashier
Dupont Grocery
05.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Worked closely with shift manager to solve problems and handle customer concerns.
Sales Associate
Legions
08.2021 - 03.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Janitor
Subway
06.2021 - 09.2021
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Kept building spaces premises clean inside and outside.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Server
Mikados
04.2021 - 07.2021
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Host
Yellowtail Sushi And Steak
02.2021 - 03.2021
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Assembly Line Worker
LG Electronics Inc
08.2020 - 02.2021
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Followed protocols to enhance protection and maintain safe work environment.
Assembled components with minimal supervision, exceeding expected project milestones.
Performed visual and functional inspection of components to determine quality and identify defects.
Housekeeper
BJC Hospital
06.2019 - 06.2020
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked hospital rooms by replacing used towels and linens, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Adhered to professional hospital cleaning checklist.
Assembly Line Packer
Holten Meat
05.2018 - 06.2019
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
Placed items into bags, boxes or other containers.
Inspected items for defects and damage.
Counted items to verify accuracy of orders.
Loaded items onto conveyor belts and pallets.
Cashier
Savers Thrift Store
04.2017 - 05.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Student Office Worker
Belleville West High School
08.2017 - 12.2017
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained and updated office records, both digital and physical.
Collaborated with various departments to complete assigned tasks.
Interacted with customers by phone, email, or in-person to provide information.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Snow Cone Maker
Tropical Sno
05.2016 - 09.2017
Greeted incoming customers and provided reliable, friendly customer service.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Observed health code regulations and internal policies for cleaning and sanitizing.
Kept tidy and organized area to comply with cleanliness standards.
Processed sales transactions for cash, debit, and credit purchases.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
Bachelor of Science - Business Administration And Management
WGU
05.2025
High School Diploma -
Belleville West High School
Belleville, IL
05.2018
Skills
Drawer Balancing
Word Processing and Design
Time Management Skills
Customer Assistance
Calendar Management
Data Entry
Organizing and Categorizing
File Maintenance
Bookkeeping
Spreadsheet Management
Dedicated Team Player
Timeline
Cashier
Dupont Grocery
05.2022 - Current
Sales Associate
Legions
08.2021 - 03.2022
Janitor
Subway
06.2021 - 09.2021
Server
Mikados
04.2021 - 07.2021
Host
Yellowtail Sushi And Steak
02.2021 - 03.2021
Assembly Line Worker
LG Electronics Inc
08.2020 - 02.2021
Housekeeper
BJC Hospital
06.2019 - 06.2020
Assembly Line Packer
Holten Meat
05.2018 - 06.2019
Student Office Worker
Belleville West High School
08.2017 - 12.2017
Cashier
Savers Thrift Store
04.2017 - 05.2018
Snow Cone Maker
Tropical Sno
05.2016 - 09.2017
Bachelor of Science - Business Administration And Management