Detail-oriented professional with experience in records management, Microsoft Office, and customer service.
Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Dependable worker with knowledge of customer service, data entry, and records management.
Highly organized and self-motivated, with excellent communication and interpersonal skills.
Organized administrative professional experienced in providing exceptional customer service.
Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments.
Compassionate Special Education Paraprofessional offering skills in devising student strategies and monitoring classroom activities.
Well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Lifeguard
Serengetit Holiday Inn
Presented food and beverages to guests at tables. Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests. Maintained accuracy while handling payments, giving change and printing receipts for customers. Greeted customers, answered questions and recommended specials to increase profits. Trained new employees to perform duties
Administered first aid and CPR in response to life- threatening situations. Watched over swimmers to respond quickly to distress situations. Maintained neat and clean pool area and clean water. Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Special Education Paraprofessional
Julie Cohrs And Aurora Kubach
08.2023 - Current
Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Receptionist Assistant & Business Development Rep
Camping World
01.2023 - 10.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Customer Service Manager
Erik Laubach
01.2019 - 12.2022
Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Collaborated with sales teams to develop tailored solutions for prospective clients, resulting in increased revenue generation opportunities.
Nanny
Molli Heitshues
06.2022 - 09.2022
Prepared meals and snacks for children based on dietary guidelines.
Assisted with light housekeeping duties as well as running errands.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Built positive and nurturing environments to support child social and emotional growth.
Waitress
Christine
03.2022 - 09.2022
Transmitted information and documents to customers via computer and mail
Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
Maintained detailed and accurate records of visitor requests and of calls received
Typed memos and letters using standard computer or word processor
Answered questions about organization and provided callers with address, directions, and other information
Provided safe transportation to and from activities and events. Encouraged safe, positive behavior by redirecting children to take positive action. Created nurturing, safe environments to promote emotional, social and intellectual growth. Assisted children with completing homework and special assignments to improve academic performance. Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment
Informed customers of daily specials and signature menu. Collected dirty dishes and glasses from tables or counters, preparing areas for next diners. Served food and beverages to patrons and confirmed complete orders.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Graces Waitress
Cynthia Blakej
06.2021 - 09.2022
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Inspected dishes and utensils for cleanliness.
Checked guests' identification before serving alcoholic beverages.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
AA- Associate in Arts - Associate in Arts
Normandale Community College, Bloomington
12.2024
Skills
CPI Trained
Program Management
Program Oversight
Group and Individual Instruction
Safety Trained
Behavior Management
Helping Students with Special Needs
CPR and First Aid
IEP compliance
Certification
First Aid and CPR Certified
CPI Certified
Staff Trained
Timeline
Special Education Paraprofessional - Julie Cohrs And Aurora Kubach
08.2023 - Current
Receptionist Assistant & Business Development Rep - Camping World
01.2023 - 10.2023
Nanny - Molli Heitshues
06.2022 - 09.2022
Waitress - Christine
03.2022 - 09.2022
Graces Waitress - Cynthia Blakej
06.2021 - 09.2022
Customer Service Manager - Erik Laubach
01.2019 - 12.2022
Lifeguard - Serengetit Holiday Inn
Normandale Community College - AA- Associate in Arts, Associate in Arts
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