Paige Braly
Bryan,TX
Summary
Dedicated client operation specialist with a proven track record in organization processes and team collaboration. Skilled in efficiently managing customer cancellations, facilitating smooth workflows, and optimizing sales efforts through effective lead processing and distribution. A proactive team player committed to achieving organizational goals while delivering exceptional service and support.
Overview
3
3
years of professional experience
Work History
Client Operations Specialist
Subsplash
02.2024 - Current
- Managed customer cancellation procedures, ensuring smooth and satisfactory experiences for clients.
- Worked closely with colleagues to achieve team objectives, fostering collaboration and effective communication.
- Provided support in lead management activities, contributing to the overall efficiency of sales operations.
Sales Development Representative
Subsplash
03.2023 - 02.2024
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Coordinated successful strategies for identifying and converting prospective clients to long-term customers.
Senior Administrative Specialist
ABA Services
09.2021 - 03.2023
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported long-standing professional relationships and established strategic ones, creating favorable conditions for enduring partnerships.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Provided primary customer support to internal and external customers.
Administrative Coordinator
Kiddie Academy Of Bryan
12.2020 - 09.2021
- Built strong relationships with customers through a positive attitude.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Performed general office duties, including answering phones, routing calls, delivering messages to staff and greeting visitors.
Education
Seminary Certificate - Pastoral Studies
The Woodlands Church Seminary School
The Woodlands, TX08.2020
Associate of Arts -
Lone Star College System
Spring, TX12.2019
Nursing
Blinn College
Bryan, TXSkills
- Self-motivated professional
- Communication
- Problem-Solving
- Relationship building
- Supervising staff
- Account management
- Payment Processing
- Volunteer Management
- Spiritual leadership
- Children's ministry
- Adaptability
- Compassion
Timeline
Client Operations Specialist
Subsplash
02.2024 - Current
Sales Development Representative
Subsplash
03.2023 - 02.2024
Senior Administrative Specialist
ABA Services
09.2021 - 03.2023
Administrative Coordinator
Kiddie Academy Of Bryan
12.2020 - 09.2021
Seminary Certificate - Pastoral Studies
The Woodlands Church Seminary School
Associate of Arts -
Lone Star College System
Nursing
Blinn College
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