Seeking a career in aviation with over four years of being in the industry on ground and in inflight. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PetSmart Puyallup Animal Rescue
05.2016
Provided basic care to various animals, facilitated interactions with the community and animals, assisted in coordinating adoptions.
Hostess
Ram Restaurant and Brewery
09.2016 - 12.2016
Greeting guests and providing top notch customer service, assigning tables while providing accurate wait time estimates during busy periods, answering phone calls and scheduling reservations.
Clinic Aide
Olympic Sports and Spine
06.2017 - 06.2018
Provided excellent customer service to patients while scheduling appointments, assisted with auxiliary services to physical therapists regarding patient care, set up medical billing and insurance claims, responsible for ensuring patient admission and registration.
Hostess and Server
Texas De Brazil
02.2019 - 09.2020
Building rapport with clientele and ensuring all guests satisfaction, handling financial transactions, providing highly knowledgeable information regarding the history of Brazilian food and beverages.
Barista
Starbucks
09.2020 - 01.2021
Informing customers about specials or new items, describing menu items and suggesting products to customers, preparing foods, grinding and blending coffee beans.
Customer Service Agent
Alaska Airlines
02.2021 - 03.2022
Welcoming customers to check in and check bags, issuing tickets, assisting customers with itinerary changes, directing customers to the right location throughout the airport.
Flight Attendant
Alaska Airlines
05.2022 - 03.2024
Able to assist passengers in case of emergency, provide guidance, safety, and comfort to passengers, secure and monitor the cabin regularly.
Education
2 years -
Eastern Washington University
01.2019
Pierce Community College
12.2016
Skills
Friendly, Positive Attitude
Over Eight Years of Customer Service
Excellent Communication
Dependable and Responsible
Organizational Skills
Teamwork and Collaboration
Languages
American Sign Language
Elementary
Certification
AircareFacts Gulfstream Evacuation Crewmember Training
Aircare FACTS recurrent member training
AHA CPR/ AED certified 2024
Medical Certificate First Class and Student Pilot Certificate
Medical Certificate Third Class
AIRCRAFT EXPERIENCE
BOEING 737-900/ MAX, 800, 700
AIRBUS 321/ 320
CESSNA 172
References
Brian Thacker, CEO, Olympic Sports and Spine, 253-381-5101
Diana Karl, RN, MultiCare Covington Medical Center Emergency, 253-377-6117