Signal Officer offering 11 years of service in United States Army National Guard, holding the rank of Captain. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to improving the mission at hand.
Overview
19
19
years of professional experience
Work History
Signal Officer
UNITED STATES ARMY NATIONAL GUARD
Gastonia, NC
05.2011 - Current
Delegated a 50 man team in daily tasks within the signal and communication section, to include scheduling and assigning specific duties
Lead the command SHARP (Sexual Harassment Assault Program) as the SARC (Sexual Assault
Response Coordinator) for over 1200 personal
Conducted daily, weekly, monthly, yearly and quarterly operational synchronization meetings at different level of management for the commander
Managed the help desk team (15 personnel) and managed the trouble ticketing center for the Brigade
Maintain the Army’s voice, data and information systems, to include peripherals connected to the network and upgrading firmware and versions to radio sets and other military signal equipment
Developed monthly training calendars for the required needs of the unit and the individuals
Conducted monthly safety training meetings along with daily safety walkthroughs of the facility and training areas (calendar of events)
Identify areas of operation that need upgraded equipment such as modems, fiber optic cables, and telephone wires
Maintained extensive electronic and paper copy records of all transactions within the Signal and communications section, to include the SARC records
Participated in 2 Warfighting exercises and 1 deployment to Kuwait
Held the position of Platoon Leader for a Signal Company
Buisness owner
LULAROE
Catawba, SC
07.2016 - Current
Owned and ran a home business that produced a yearly average of $88,000 in sales
Plan budgets and authorize payments and merchandise returns
Keep records of purchases, sales, and requisitions
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy
Estimate consumer demand and determine the types and amounts of goods to be sold
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
Plan and prepare work schedules and keep records of employees' work schedules and time cards
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
Inventory stock and reorder when inventory drops to a specified level
Establish credit policies and operating procedures
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Maintenance Admin
All American Aviation Services
Fayetteville, NC
01.2022 - Current
Maintain all invoicing, part ordering, and customer corresponding of the 3 locations.
Managed phone and email correspondence and handled incoming and outgoing mail
Assisted coworkers and staff members with special tasks on daily basis
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Maintain the business's square accounts and Quantum program to include all inputting of work order information
Maintain all vendor accounts, interaction with airlines, and correspondence with mechanics at all 3 locations
Direct Support Perfessional
CATHOLIC CHARITIES DISABILITIES SERVICES
Albany, NY
11.2012 - 10.2013
Oversaw two individuals with mentally and behavioral needs, helped to aid them in everyday decisions to make their life the most independent and meaningful as possible
Promote healthy living through implementing program plans for nursing, nutrition, exercises and activities
Administers medications accurately and in accordance with agency policy and procedures
Assists individuals in scheduling, keeping and following through on all health appointments, as well as following recommendations from those appointments
Communicates health concerns to appropriate medical personnel in a timely manner
Assist individuals in completing personal care
Staying alert during working hours in compliance with the site specific plan of protective oversight