Paige Brunson
Waynesburg,Pa
Summary
Detail-oriented sales associate, with many years in customer service. Hardworking, loyal, and very eager to learn and grow in new experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Visitation Supervisor
Healing Hearts Too
03.2023 - Current
- Maintained strict confidentiality regarding sensitive information about clients to protect their privacy and security.
- Assisted in conflict resolution between family members when necessary to maintain a positive visitation experience for all parties involved.
- Developed strong rapport with diverse clientele by demonstrating cultural competence and sensitivity towards each family''s unique background and needs.
- Promoted healthy communication between parents and children through active listening, empathy, and constructive feedback techniques.
- Improved client satisfaction by providing a safe and comfortable environment for supervised visits.
- Evaluated and adjusted visitation plans as needed in response to changing family dynamics, collaborating with social workers to ensure optimal support for clients.
Delivery driver
Fat Aneglos
10.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Server
Denny's
12.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Clerk
BFS
10.2022 - 01.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Housekeeper
Fairfield Inn and Suites by Marriott
06.2021 - 06.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Front desk, Night Audit, Housekeeper
Holiday Inn Express
10.2019 - 05.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Daycare Teacher
Rainbows End Learning Center
06.2018 - 10.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Sales associate, closing manager, Frame shop manager
Michaels Craft Store
11.2016 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
PA Cyber Charter School
01.2017
Skills
- Service-Oriented
- Focus and Follow-Through
- Problem Anticipation and Resolution
- Employee Motivation
- Customer Service Management
- Originality and Creativity
- Verbal and Written Communication
- Policy Development and Enforcement
- Sales Promotion
- Goal Setting
- Flexibility
- Teamwork and Collaboration
- Multitasking Abilities
- Reliability
- Organizational Skills
- Active Listening
- Time Management
- Continuous Improvement
Timeline
Visitation Supervisor
Healing Hearts Too
03.2023 - Current
Server
Denny's
12.2022 - 10.2023
Delivery driver
Fat Aneglos
10.2022 - Current
Clerk
BFS
10.2022 - 01.2023
Housekeeper
Fairfield Inn and Suites by Marriott
06.2021 - 06.2022
Front desk, Night Audit, Housekeeper
Holiday Inn Express
10.2019 - 05.2021
Daycare Teacher
Rainbows End Learning Center
06.2018 - 10.2019
Sales associate, closing manager, Frame shop manager
Michaels Craft Store
11.2016 - 04.2018
High School Diploma -
PA Cyber Charter School