Paige Buffone
Secretary
New Brighton,PA
Summary
Professional Secretary with over 10 years of experience managing daily administrative support tasks and operations in multiple industries, including Medical, Automotive and CNC Machinery and Parts. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Secretary/Clerk
PAM Health
08.2022 - Current
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls from physicians and patient family members, directed calls to the appropriate people.
- Put together paper charts for new admissions, maintained patients digital charts.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Provided information for patient admissions and discharges to foster timely processing.
- Maintained current and accurate medical records for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
Office Adminstrator/Parts
A.W. Miller Techical Sales, Inc
10.2020 - 03.2022
- Responsible for processing all Machine sale orders, ensuring all proper paperwork is collected from the sales representative and the customer
- Writing the actual purchase order for CNC Machines and submitting it to the vendor
- Process all machine parts orders that come in via telephone or email
- Also involves getting quotes on parts for customers and tracking down part numbers that are needed
- Invoicing customers once sales are completed, as well as processing part returns and writing credit requests to our
- Accounting department
- Processing all employee expense reports
- Responsible for scheduling office machine repairs
- Maintains file systems for all machine and part sales.
Office Manager
Foster Automotive
08.2018 - 05.2019
- Handled standard office procedures: answering phones, ordering all office supplies, and responsible for most of the customer contact
- Scheduled appoints for customers to bring their vehicles in for work
- Responsible for taking all payments from customer which included cash, checks and credit card/POS transactions, both via phone and in person
- Wrote all invpices and work orders and entered them into the computer program used by the shop.
Unit Secretary
Ohio Valley Hospital
04.2016 - 08.2018
- Responsible for answering all phone calls for the unit, contacted physicians when needed
- Put together charts for patients admitted to the unit, as well as entered any orders provided by the admitting physician into the computer system
- Upon discharge, was responsible for making chart copies to go with the patient if going to another facility, as well as tearing down charts and taking them to Medical Records
- Handled physician consults, consults with orthopedic companies, oxygen companies, home health agencies, and the like
- Maintained unit property logs and down-staffing or pulled lists.
Education
High School Diploma -
06.1986
No Degree - Medical Secretarial
Skills
- Proficient in
- MS Office (Word, Excel, PowerPoint) Outlook, QuickBooks, Wellsky, Airos, EMR
- Organization and Time Management
- Customer Service
- Appointment Scheduling
- Computer Proficiency
- Patient Records Maintenance
- Payment Collection
- Highly experienced in de-escalating customers/clients who are upset
Certification
BLS- Basic Life Support
Timeline
Unit Secretary/Clerk - PAM Health
08.2022 - Current
Office Adminstrator/Parts - A.W. Miller Techical Sales, Inc
10.2020 - 03.2022
Office Manager - Foster Automotive
08.2018 - 05.2019
Unit Secretary - Ohio Valley Hospital
04.2016 - 08.2018
DuBois Area Senior High School - High School Diploma,
DuBois Business College - No Degree, Medical Secretarial