Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Preschool Co Lead
YMCA Child Development Center
Niles, MI
05.2020 - Current
Provided support and guidance to colleagues to maintain a collaborative work environment.
Modified instructional materials as needed for individual students' learning styles.
Supported classroom teachers by providing additional assistance during instruction time.
Developed positive relationships with parents, teachers, and other professionals involved in the care of the child.
Engaged in ongoing communication with families about their child's progress and needs.
Supported students with personalized accommodations, extra assistance and educational assessments.
Escorted students to restroom cafeteria, outside to playground and on field trips.
Collaborated with teacher to develop personalized and successful learning strategies.
Key Holder
Claire's
Mishawaka, IN
03.2019 - 07.2022
Provided customer service including cashiering, merchandising and restocking shelves.
Ensured store was opened and closed in a timely manner according to company policies.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Replenished merchandise displays throughout the store as needed.
Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Assisted customers with product selection and resolving complaints.
Reconciled daily sales receipts against cash drawer for accuracy.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Verified accuracy of register tills at beginning and end of shift.
Zoup! Employee
Zoup!
Mishawaka, IN
04.2019 - 12.2020
Greeted customers and provided product knowledge.
Verified that prepared food met quality standards prior to serving it to customers.
Communicated effectively with co-workers regarding customer needs and concerns.
Inspected equipment regularly for proper functioning and sanitation standards.
Maintained cleanliness of work area throughout shift.
Monitored temperature of freezers and coolers throughout shift.
Operated cash registers to process payments from customers.
Assisted in the training of new staff members on proper sandwich-making techniques.
Trimmed meats and cheeses for sandwiches as needed.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.