Paige Caldwell
Knoxville,TN
Summary
Detail-oriented administrative professional with experience in clerical support, data entry, records management, and customer service. Proven ability to maintain accuracy under deadlines, follow procedures, and support daily operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bartender / Server
Lucky Shot Billiards
11.2024 - 10.2025
- Processed high-volume transactions with strict accuracy, balancing cash drawers at end of shift.
- Provided consistent, professional customer service while managing multiple tasks simultaneously.
- Maintained organized work areas and followed established procedures during peak business hours.
- Communicated clearly with customers and team members to ensure smooth daily operations.
Dispatcher
Young Williams Animal Shelter
02.2024 - 12.2024
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Analyzed customer feedback and provided solutions to improve customer service.
- Tracked all officers locations throughout shifts for safety protocols.
Office Manager
A&M Handyman
12.2023 - 11.2024
- Performed daily clerical and administrative duties including filing, recordkeeping, and document organization.
- Managed incoming calls, scheduled appointments, and coordinated internal communication.
- Maintained accurate records for time tracking, invoices, and customer documentation.
- Responded to customer inquiries and resolved issues in a timely, professional manner.
- Ensured office procedures were followed and tasks completed according to company standards.
Office Assistant
Knox County Development Corp (KCDC)
03.2022 - 12.2023
- Assisted with large-scale transition from paper files to electronic records by scanning, indexing, and verifying documents for accuracy.
- Entered and updated data in internal tracking systems under strict deadlines.
- Created and maintained accurate spreadsheets to track progress and compliance.
- Verified tenant documentation monthly to ensure accuracy and adherence to guidelines.
- Supported administrative staff with routine clerical tasks to maintain efficient workflow
Skills
- Data Entry & Recording
- Filing & Document Management
- Customer Service & Public Interaction
- Basic Computer & Word Processing
- Time Management & Deadline Compliance
- Attention to Detail
- Communication (Written & Verbal)
- Office Administration
- Cash Handling & Transaction Accuracy
Additional Information
- Power User: Microsoft Excel (Pivot Tables, Macros), Word, PowerPoint, Outlook,& QuickBooks
- Expert User: Toast, Square, Micros, Aloha, & POS
- Familiar with SAP, VLOOKUP, & Teams
- Fluent in Sign Language
- ABC Certified, CPR Certified, & Google Analytics Certified
Timeline
Bartender / Server
Lucky Shot Billiards
11.2024 - 10.2025
Dispatcher
Young Williams Animal Shelter
02.2024 - 12.2024
Office Manager
A&M Handyman
12.2023 - 11.2024
Office Assistant
Knox County Development Corp (KCDC)
03.2022 - 12.2023