Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Paige Campbell

Hiawatha,KS

Summary

Customer-focused candidate is eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in a service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Hostess, Dishwasher, Bar Runner, Busser

Phil Roberts
02.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating areas and checked restrooms regularly to keep them spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Relayed guest comments or suggestions to the manager on duty for further action.
  • Used cash registers and credit card machines to cash out customers.
  • Answered phone calls to take orders, give information, and document reservations.
  • Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Promoted business loyalty by fostering positive customer relationships.
  • Cross-trained to handle different restaurant roles, including bar, kitchen, and to-go stations.
  • Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
  • Delivered pick-up and curbside orders to guests.
  • Took initial drink orders and relayed information to wait or bar staff.

Ice Cream Server

Kelly Meinninger
05.2021 - 09.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Kept an organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Used ice cream makers, blenders, and frozen yogurt machines to create ice cream and yogurt.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Kept kitchen, counter, and dining areas cleaned and sanitized.
  • Completed milkshakes and ice cream desserts for customers.
  • Checked dining areas frequently to clean up spills, wipe down tables, and restock stations.
  • Properly labeled and stored food and fresh ingredients in the cooler or freezer to optimize freshness.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept pastry and dessert cases stocked with fresh selections and arranged to entice orders.
  • Brewed coffee and tea and changed out drink station syrups.

FSW (Food Service Worker)

Mark Nenadov
06.2020 - 04.2021
  • They greeted customers at the counter to fulfill requests and answer questions.
  • They maintained clean, trash-free workspaces to maximize productivity and safety.
  • They strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining, and service areas.
  • Observed diners to respond to additional requests and determine when meals were completed.
  • Developed and maintained positive relationships with customers to enhance service.

Education

High School Diploma -

Hiawatha Sr High
Hiawatha
05.2023

Skills

  • Efficient collaboration
  • Patience and empathy
  • Effective multitasking
  • Positive attitude
  • Problem-solving abilities
  • Food safety understanding
  • Time management
  • Reliable and Trustworthy
  • Customer-Oriented
  • Active Listening and Communication
  • Team Player
  • Attention to Detail

Personal Information

I love being outdoors and exploring the unknown! Taking on new challenges and experiences that will challenge me and turn me into a better person. I love to dream big and show others who I truly am; so that's why I do art, sing, dance, and go to church! Showing all of my personality is my goal. 

Timeline

Hostess, Dishwasher, Bar Runner, Busser

Phil Roberts
02.2023 - Current

Ice Cream Server

Kelly Meinninger
05.2021 - 09.2021

FSW (Food Service Worker)

Mark Nenadov
06.2020 - 04.2021

High School Diploma -

Hiawatha Sr High

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Paige Campbell