Paige Carter
Jacksonville
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
14
14
years of professional experience
Work History
Office Manager
Suncoast Skin Solutions
01.2025 - Current
- Maintain office staff by recruiting, interviewing, and orienting employees.
- Manage vendor relationships, optimize service quality, and cost-effectiveness.
- Oversee daily operations to ensure efficiency and productivity.
- Developed and implemented policies and procedures to ensure compliance with regulatory standards and best practices.
- Manage office supplies, inventory, and equipment maintenance.
- Oversee facility management, including safety protocols, and building maintenance.
- Coordinated communication between departments, fostering a cohesive work environment.
- Streamlined office operations, enhancing workflow and team collaboration.
- Led process improvement initiatives, increasing operational efficiency across the office.
Medical Assistant Supervisor
First Coast Dermatology Associates
03.2019 - 12.2024
- Supervised clinical staff, and provided leadership and guidance in delivering high-quality patient care.
- Facilitated team meetings and training sessions to promote collaboration and continuous learning.
- Collaborated with management and other department heads to streamline operations and enhance the patient experience.
- Served as a biologic coordinator, managing prior authorizations for specialty medications, ensuring timely approvals, and continuity of care for patients.
- Triage and process messages from patients and front office staff to physicians.
- Scribe office notes in the electronic medical record system.
- Led team meetings to address challenges, fostering a collaborative work environment among staff members.
Medical Assistant
First Coast Dermatology Associates
01.2012 - 03.2019
- Conducted patient intake and assessment to gather medical history and current health status.
- Assisted in administering medications and vaccines under physician supervision.
- Managed appointment scheduling and maintained organized patient records using electronic health systems.
- Collaborated with healthcare team to ensure continuity of care and effective communication among providers.
- Educated patients on treatment plans, medication adherence, and preventive care practices.
- Trained new staff on office protocols, patient management software, and clinical procedures.
- Implemented process improvements that enhanced patient flow and reduced waiting times in clinic operations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Education
Bachelor of Science - Health Science
University of Florida
Gainesville, FL01.2011
Skills
- Office administration
- Staff recruitment
- Vendor management
- Operational efficiency
- Team collaboration
- Process improvement
- Clinical supervision
- Training and development
Timeline
Office Manager
Suncoast Skin Solutions
01.2025 - Current
Medical Assistant Supervisor
First Coast Dermatology Associates
03.2019 - 12.2024
Medical Assistant
First Coast Dermatology Associates
01.2012 - 03.2019
Bachelor of Science - Health Science
University of Florida