Paige Casolare

• Developed and implemented quality assurance policies to ensure compliance with industry regulations.
• Conducted training sessions on quality control processes for staff and residents.
• Created detailed reports on quality metrics, defect rates, and trends for management review.
• Performed audits on patient charts to verify adherence to documentation guidelines.
• Established tracking methods for all documentation review dates and compliance measures.
• Assisted in launching a new OMH clinic and QA review process for integrated mental health care.
• Facilitated cross-department communication to expedite issue resolution.
• Supported recruitment and training efforts for vacant employee roles.

• Facilitated communication among healthcare teams to promote collaborative, patient-centered care.
• Assessed social determinants of health to connect clients with essential community resources.
• Developed relationships with community agencies and healthcare organizations to expand resource networks.
• Coordinated transitions of care, ensuring seamless delivery from hospital discharge to home healthcare.

• Conducted multiple audits and prepared reports for Quality Measures standards.
• Facilitated Cognition and Mood interviews to assess resident needs.
• Completed MDS Books to ensure accurate documentation.
• Performed care planning tailored to individual resident requirements.
• Led IDT meetings with team members and family to discuss resident progress.
• Managed a caseload of 70-100 residents, ensuring comprehensive support.
• Coordinated discharge planning to facilitate smooth transitions for residents.
• Arranged homecare, durable medical equipment, medical appointments, and transportation for residents.
• Handled all regulatory reports and grievances for long-term care.
• Managed all psychology referrals for psychology providers consulting in the SNF.

• Conducted cognition and mood assessments to inform treatment plans.
• Completed intake assessments and drafted community re-entry plans post-treatment.
• Facilitated family meetings to discuss care and discharge planning.
• Assessed client needs and created tailored treatment strategies.
• Coordinated referrals for homecare, psychology resources, housing specialists, and equipment.

Participated in professional development through seminars, workshops, and trainings.

• Supported residents' transitions to independent living with counseling and preparation.

• Conducted cognition and mood assessments for comprehensive client evaluations.
• Facilitated care and discharge planning to ensure smooth transitions.
• Performed MDS assessments to gather necessary client data.
• Coordinated family meetings to discuss client needs and progress.
• Placed referrals for homecare, psychology resources, housing specialists, and equipment as required.
• Maintained accurate records of client interactions and progress per agency standards.
• Delivered crisis intervention services promptly when needed.
• Assisted clients in accessing essential community resources like housing, food pantries, and transportation options.

• Called Edinboro affiliates to solicit donations for initiatives.
• Organized and executed alumni events to enhance engagement.
• Updated alumni and parents regarding new campus events.

• Tracked mail entries into system for streamlined processing.
• Requested recertification documents from doctors to ensure compliance.
• Sent out ETINS to facilitate timely communications.
• Responded to emails from doctor assistants and insurance companies promptly.
• Resolved issues during enrollment process efficiently and effectively.