Paige Chausse
Boston,MA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Assistant
Worcester Cosmetic + Restorative Dentistry
07.2022 - 08.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Processed medical insurance claims and payments.
Hostess
Galliford’s
10.2021 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Took initial drink orders and relayed information to wait or bar staff.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Used cash registers and credit card machines to cash out customers.
Barista/Cashier
Dunkin
04.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Arts - History
Suffolk University
Boston, MA05.2027
High School Diploma -
Blackstone Valley Regional Vocational Technical High School
Upton, MA05.2023
Certificate of Completion - Dental Assisting
Blackstone Valley Regional Vocational Technical High School
Upton, MA05.2023
Skills
- Autoclave Operation
- Sanitation Protocols
- Electronic Charting
- Radiation Protection
- POS Terminal Operation
- Counting Money
- Phone Inquiries
- Personable Communication
- Mobile Order Management
- Service Prioritization
- Guest Accommodations
- Dining Reservations
Accomplishments
- Served as the BVT Class of 2023 Secretary throughout all 4 years of high school
- Planned Junior/Senior Prom of 2022 for 600+ students
- Received UniBank scholarship during senior year of high school
Certification
- OSHA 10 Hour General Industry Certification
- CPR and First Aid Certification
- Infection Control Certification (ICE)
- Radiology Health and Safety Certification (RHS)
Timeline
Dental Assistant
Worcester Cosmetic + Restorative Dentistry
07.2022 - 08.2023
Hostess
Galliford’s
10.2021 - 07.2022
Barista/Cashier
Dunkin
04.2021 - 10.2021
Bachelor of Arts - History
Suffolk University
High School Diploma -
Blackstone Valley Regional Vocational Technical High School
Certificate of Completion - Dental Assisting
Blackstone Valley Regional Vocational Technical High School
- OSHA 10 Hour General Industry Certification
- CPR and First Aid Certification
- Infection Control Certification (ICE)
- Radiology Health and Safety Certification (RHS)
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