Paige Cheatham
Philadelphia,PA
Summary
A recent college graduate, I have varied experience in roles ranging from office work to educational, creative, and customer service roles. My unique background gives me the ability to solve problems efficiently and creatively, tackling any task with an eye for detail.
Overview
5
5
years of professional experience
Work History
Leasing Office Community Assistant
University Park Apartments
02.2024 - 05.2025
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
Caption Editor
West Virginia University Accessibilities Office
10.2022 - 05.2024
- Edited captions for various pieces of media to be used for educational purposes while adhering to ADA guidelines.
- Improved overall viewer experience by adhering to established style guidelines and maintaining consistency throughout projects.
- Managed multiple projects simultaneously, consistently delivering accurate captions on time or ahead of schedule.
- Maintained a high level of accuracy in fast-paced, deadline-driven environments through meticulous attention to detail and strong organizational skills.
- Coordinated with project managers to prioritize assignments and meet tight deadlines without compromising quality.
- Enhanced caption accuracy by meticulously reviewing and editing captions for various media content.
- Applied excellent problem-solving skills when troubleshooting technical issues related to captioning software and hardware.
Runner/Counter
Molly Malloy's Restaurant and Bar
05.2023 - 08.2023
- Greeted customers and provided outstanding customer service.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
Residential Assistant
West Virginia University; Dadisman Hall
08.2022 - 05.2023
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Documented student concerts and followed up with students after confrontations.
- Encouraged student participation in community and social university-sponsored programs.
- Promoted a sense of community among residents through the planning and execution of social events and activities.
- Assisted in opening and closing of residence halls at beginning and end of each semester, as well as during vacation periods.
Choreographer/Teaching Artist
West Virginia University Youth Theater
10.2022 - 02.2023
Teaching Artist
Kimmel Center Theater and Education
07.2022 - 07.2022
Mailroom Attendant
West Virginia University Towers Mail Room
01.2022 - 05.2022
- Maintained accurate logs of incoming and outgoing packages, ensuring proper tracking and accountability.
- Collaborated with team members to maintain a clean and organized mailroom environment conducive to efficient operations.
- Assisted in training new employees on mailroom procedures, contributing to a cohesive and well-informed team.
- Contributed to the overall smooth operation of the organization by proactively addressing mailroom-related concerns and providing solutions.
- Handled confidential documents with discretion, maintaining privacy standards within the organization.
- Provided excellent customer service when assisting residents with locating or sending packages, resolving issues promptly and professionally.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Stitcher
West Virginia University Costume Shop
10.2021 - 01.2022
Artist
Mural Arts of Philadelphia
06.2020 - 05.2021
Education
Bachelor of Fine Arts - Acting
West Virginia University
Morgantown, WV05-2025
Skills
- Proficient in Excel
- Proficient in iMovie and Final Cut Pro
- Experience with TOAST system
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Leasing Office Community Assistant
University Park Apartments
02.2024 - 05.2025
Runner/Counter
Molly Malloy's Restaurant and Bar
05.2023 - 08.2023
Caption Editor
West Virginia University Accessibilities Office
10.2022 - 05.2024
Choreographer/Teaching Artist
West Virginia University Youth Theater
10.2022 - 02.2023
Residential Assistant
West Virginia University; Dadisman Hall
08.2022 - 05.2023
Teaching Artist
Kimmel Center Theater and Education
07.2022 - 07.2022
Mailroom Attendant
West Virginia University Towers Mail Room
01.2022 - 05.2022
Stitcher
West Virginia University Costume Shop
10.2021 - 01.2022
Artist
Mural Arts of Philadelphia
06.2020 - 05.2021
Bachelor of Fine Arts - Acting
West Virginia University
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