Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Interests
Websites
Affiliations
Timeline
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Paige Christy

Paige Christy

Recruiter/Assistant
Eldorado,KS

Summary

Detail-oriented and proactive professional with a strong background in customer service and administrative support. Adept at managing multiple tasks and priorities in fast-paced environments, I excel in communication, organization, and relationship-building. Eager to leverage my skills in a virtual assistant role to provide exceptional support, streamline operations, and contribute to team success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Healthcare Recruiter

GPAC
10.2023 - Current
  • Work autonomously to exceed expectations.
  • Collaborated with hiring managers to identify business needs and future openings.
  • Built strong connections with hiring managers and key leaders to gain insights into the department's operational needs and work environment.
  • Executed daily outreach of 60-100 calls targeting both job applicants and businesses.
  • Secured agreements with firms seeking GPAC's recruitment expertise.
  • Source high-quality candidates via cold calls, LinkedIn, Indeed, CareerBuilder, etc.
  • Conduct interviews, as well as coordinate interviews with hiring managers.
  • Build relationships that are built on trust and mutual respect.
  • Negotiated contracts for candidates that were mutually beneficial for the client and the employee.
  • Coordinated with hiring managers to understand specific job requirements and desired qualifications.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Provided timely and constructive feedback to candidates throughout the recruitment process.
  • Utilized applicant tracking systems (ATS) to streamline recruitment processes and maintain candidate data.
  • Negotiated salary offers with applicants to ensure mutual satisfaction from both parties involved in the hiring process.
  • Scheduled interviews between the hiring manager and potential candidates.
  • Developed active and passive candidate pipelines through research, networking and screening.
  • Sourced, screened and interviewed candidates to fill clinical, corporate staff and variety of other positions.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Maintained a strong network of healthcare professionals to fill clinical and non-clinical roles efficiently.
  • Utilized various sourcing techniques including social media, job boards, and professional networks to attract top talent.
  • Maintained a database of applicant information and tracked open requisitions.
  • Conducted thorough screenings and interviews to assess candidate qualifications and fit.

Manager On Duty/Personal Trainer

El Dorado YMCA
05.2022 - Current
  • Ensured high customer satisfaction by effectively overseeing the facility during busy hours.
  • Perform responsibilities such as cashing out, balancing daily transactions, and dropping envelopes in the safe.
  • Communicate tasks, and lead the team to be successful with hands-on training.
  • Member engagement and relationship building.
  • Provided exceptional phone support, resolving customer queries efficiently.
  • Give tours utilizing the needs analysis form, the feature, benefit, feedback system, and sell memberships according to the Y’s sales systems.
  • Engage in active listening with members in order to build relationships, understand individuals' goals and interests, and take the initiative to assist in the achievement of those goals.
  • Administer, track, and evaluate health history questionnaires, fitness assessments, and other pre-participation documentation with regard to individual exercise programs.
  • Promote and sell personal training programs and services, while achieving monthly revenue and session goals.
  • Retain requisite CECs along with maintaining national certification standards.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Delegated tasks among team members according to their strengths and abilities.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Performed administrative tasks such as filing documents or preparing reports.
  • Trained new employees on job duties and company policies.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Developed strategies to increase customer satisfaction ratings.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Created schedules for staff members according to business needs.
  • Provided guidance and support to team members when needed.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
  • Responded promptly to customer inquiries regarding services offered or upcoming events.
  • Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
  • Suggested exercise modifications to individual clients to avoid strain and injury.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
  • Updated and maintained databases with current information.
  • Maintain accurate records, and keep them confidential when necessary for all programs developed.

Rehab Clerk/Receptionist

Susan B Allen Memorial Hospital
08.2020 - 07.2021
  • Prepared patient charts for upcoming procedures.
  • Obtained signed orders from the physician’s office as directed by the therapist.
  • Collecting co-payments and/or outstanding balances.
  • Inform patients of financial assistance opportunities.
  • Optimized scheduling to maximize use of block time.
  • Greeted visitors and answered phones, offering assistance or directing to appropriate personnel.
  • Coordinated treatment schedules.
  • Conducted daily insurance verification before appointments.
  • Ensured compliance with HIPAA regulations.
  • Resolved patient concerns with empathy and respect.
  • Ensured accurate completion of all required forms and verification of demographic and insurance details.
  • Cultivated strong rapport with patients to foster a welcoming and comfortable environment.

Assistant Manager in Copy Center

Butler CC
01.2019 - 01.2020
  • Oversaw operations of the Secretarial Center at Butler Community College.
  • Handled incoming calls.
  • Fulfilled all tasks and projects for all staff at the College.
  • Printed and bound books for the college.
  • Evaluated staff performance and continuously offered feedback to enhance performance.
  • Checked finalized work for adherence to standards of quality and conformity.
  • Selected and mentored recruits for role expectations.
  • Delegated work to staff, setting priorities and goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated a variety of machinery and tools safely and efficiently.

Logistics Coordinator

SAVAGE SERVICES INC
El Dorado, KS
01.2019 - 12.2019
  • Accurately tracked and recorded all facility railcar activities via yard management software.
  • Contributed to the preparation of switch lists reflecting current yard conditions and operational needs.
  • Streamlined processes for tracking and billing railcar repairs.
  • Participated in daily logistics discussions with Customer when necessary.
  • Facilitate consistent information exchange with Union Pacific Railroad.
  • Execute daily updates on yard management system to maintain capacity levels.
  • Executed detailed record-keeping duties linked to various operational aspects.
  • Directed and supervised shipping processes alongside other office duties like calls and emails.
  • Identified and resolved issues within financial and operational information systems.
  • Predicted support needs while ensuring high accuracy in task completion with minimal oversight.

Kidzone Attendant, Membership Associate, Manager on Duty, Membership Coordinator

El Dorado YMCA
01.2014 - 01.2019
  • Monitors progress toward the branch’s goals by running and reviewing all necessary reports on a consistent basis.
  • Reports monthly membership numbers and plans to increase membership retention to the Executive Director.
  • Models and teaches the Y's values.
  • Ensures a high level of service, with a commitment to changing lives.
  • Perform responsibilities such as cashing out, balancing daily transactions, and dropping envelopes in the safe.
  • Assists in working with the community to develop cooperation for the mission strategies.
  • Actively engaged with members by discussing their YMCA activities and goals.
  • Recruits, hires, trains, develops, schedules, and directs staff and volunteers as needed.
  • Assessed staff performance regularly.
  • Enhanced employee engagement and fostered team unity.
  • Empathetically listens, and communicates understanding when negotiating and dealing with conflict.
  • Provides staff with feedback, coaching, guidance, and support.

Education

HIGH SCHOOL DIPLOMA -

01.2009

Certified Personal Training and Nutrition Coach -

NASM

CNA -

Skills

  • Service Excellence
  • Effective Multi-Tasking
  • Effective Time Management
  • Effective Communication
  • Cross-Functional Team Engagement
  • Networking Skills
  • Strong Interpersonal Communication
  • Team Leadership
  • Emotional intelligence
  • Proficient in High-Pressure Environments
  • Strategic Task Management
  • Data entry
  • File organization
  • Project management
  • Document preparation
  • Spreadsheet management
  • Data confidentiality
  • Online scheduling
  • Internet research
  • Email management
  • Problem-solving
  • Calendar management
  • Social media updating
  • Policy enforcement
  • Schedule development
  • Staff management
  • Staff development
  • Relationship building
  • Attention to detail

Certification

  • CPR.AED.FIRST AID
  • CERTIFIED PERSONAL TRAINER
  • NUTRITION COACH

References

  • Daniel McCoy, YMCA Branch Director, 831-512-7965
  • Becky Edson, Past Supervisor, 316-655-8124
  • Suzanne Salerno, gpac co-worker, 605-800-4287

Accomplishments

  • Supervised team of 8 staff members.
  • Successfully organized a Blood Drive for the American Heart Association

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hours

Quote

All progress takes place outside the comfort zone.
Michael John Bobak

Software

Microsoft

Excel

PowerPoint

Chrome

Google Sheets

Zoom

Teams

Languages

English
Native language

Interests

Fitness

Family

Self Improvement

Affiliations

  • National Academy of Sports Medicine

Timeline

Healthcare Recruiter

GPAC
10.2023 - Current

Manager On Duty/Personal Trainer

El Dorado YMCA
05.2022 - Current

Rehab Clerk/Receptionist

Susan B Allen Memorial Hospital
08.2020 - 07.2021

Logistics Coordinator

SAVAGE SERVICES INC
01.2019 - 12.2019

Assistant Manager in Copy Center

Butler CC
01.2019 - 01.2020

Kidzone Attendant, Membership Associate, Manager on Duty, Membership Coordinator

El Dorado YMCA
01.2014 - 01.2019

HIGH SCHOOL DIPLOMA -

Certified Personal Training and Nutrition Coach -

NASM

CNA -

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