Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork & adaptability
Overview
3
3
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Certified, Alist, and Penn Apartment Staffing
06.2024 - Current
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Responded to requests and scheduled appointments for property showings.
Served all of the DFW area. I have served all class properties, as well as class A lease ups.
Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
I have found being a temp floater has given me a broad experience that has prepared me for my future in the multifamily industry
Leasing Consultant
PMG Properties
02.2023 - 02.2024
Verified tenant incomes and other information before accepting lease applications.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Responded to requests and scheduled appointments for property showings.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants
Collaborated with team members to consistently provide a seamless leasing experience for all clients.
Averaging 1 lease a day.
Leasing Consultant
Robinson Group
10.2022 - 02.2023
Greeted clients, showed apartments, and prepared leases.
Collected rent and tracked resident payments and information in computer system.
Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
Distributed and followed up on tenant renewal notices.
Leveraged social media platforms to market properties, reaching wider audience of potential tenants.
Conducted property tours for potential tenants, showcasing amenities to increase leasing interest.
Participated in regular training sessions to stay current on industry trends and best practices.
Barista
Starbucks
09.2021 - 10.2022
Verbal communication
Operation point of sale systems and cash handling
Maintained repeated customers/guests
Trained new hires
Maintained relationships with co-workers and guests.
Maintained a clean and organized workspace for optimal productivity and safety.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Maintained regular and consistent attendance and punctuality.