Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Paige Cook

Conover,US

Summary

Dedicated healthcare professional with a solid background in medical assistance, recognized for exceptional productivity, efficient task execution, and team work. Expertise in patient care, medical record management, and clinical procedures supports optimal patient outcomes and robust healthcare team collaboration. Strong communication skills and empathy enhance the patient experience while streamlining operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Carolina Asthma and Allergy Center
Hickory, NC
05.2024 - Current
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered medications under physician's supervision.
  • Scheduled appointments for patients via phone and in person.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Oversaw food challenges to help patients understand personal level of sensitivity, providing emergency response for adverse reactions.
  • Instructed patients on how to recognize signs of anaphylaxis and when to seek emergency care.
  • Advised patients about lifestyle changes that can help them manage their condition better.
  • Performed skin tests to diagnose allergies, including patch testing and intradermal testing.

Assistant Sales Manager/ Patient Care Coordinator

Stanton Optical & My Eyelab
Hickory, NC
08.2022 - 05.2024
  • Verified patient insurance coverage.
  • Conducted in-depth analysis for pre-examination processes.
  • Compiled comprehensive medical history records while ensuring accuracy.
  • Facilitated virtual healthcare services through advanced telemedicine platforms.
  • Managed daily administrative tasks to ensure the sales team's operations run smoothly.
  • Trained new sales staff on product knowledge, sales techniques, and company policies.
  • Supported sales manager in developing and implementing sales strategies to increase market share.
  • Assisted with the pre-testing of patients prior to doctor's examination.
  • Inspected spectacle frames for damage before dispensing them to customers.
  • Ordered and maintained inventory of eyewear products, lenses, frames and accessories.

Transportation Insight
04.2021 - 05.2022
  • Organized logistics for truckload transportation.
  • Identified cost-effective carriers.
  • Tracked all incoming and outgoing shipments.
  • Facilitated interactions between carriers and shippers.

Front Desk Receptionist

Piedmont Plastic Surgery and Dermatology
Hickory, NC
02.2019 - 04.2020
  • Handled sensitive information in a confidential manner.
  • Scheduled and confirmed appointments for clients and staff.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Updated and maintained office policies and procedures.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Chiropractic Assistant

Conover Chiropractic Center
Conover, NC
10.2018 - 05.2019
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Facilitated patient communication, providing education on treatment plans.
  • Trained new staff on office procedures and patient care techniques.
  • Organized office supplies and ordered new items when necessary.
  • Explained post-treatment instructions to patients, providing printed materials if needed.
  • Monitored and recorded vital signs.

Daycare Teacher

Drexel Elementary
Drexel, NC
01.2014 - 08.2018
  • Conducted observations and assessments of children's progress and reported findings to parents and guardians.
  • Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Managed record keeping duties such as attendance records and daily reports of individual child activities.
  • Provided guidance on social development issues such as sharing, following directions.
  • Read stories to children and taught painting, drawing, and crafts.

Education

Some College (No Degree) - Human and Community Service

Lenoir-Rhyne University
Hickory, NC

High school diploma or GED -

Skills

  • Team management and supervision
  • Compassionate
  • Insurance authorizations
  • HIPAA compliance
  • Patient-focused care
  • Medical office administration
  • Intake control
  • Medical terminologies
  • Patient assessments
  • Direct patient care
  • Pulmonary function tests (pfts)
  • Patient triage
  • Vital signs monitoring
  • Healthcare software proficiency
  • Medical records confidentiality
  • X-Ray
  • Accounts receivable
  • Medical Scheduling
  • Documentation review
  • EMR Systems
  • Laboratory Experience
  • Sales
  • Marketing
  • Organizational skills
  • Management
  • Communication skills
  • Computer skills
  • Supply chain
  • EMR systems
  • Clerical experience
  • Cash handling
  • Medical imaging
  • Supervising experience
  • Microsoft Outlook
  • Microsoft Excel
  • Working with Children
  • Vital signs
  • Optical experience
  • Medical billing
  • Allergy testing
  • Patch testing
  • Intradermal testing
  • Food allergy assessment
  • Stocking supplies

Certification

  • CPR Certification
  • First Aid Certification

Languages

English, Expert

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Medical Assistant

Carolina Asthma and Allergy Center
05.2024 - Current

Assistant Sales Manager/ Patient Care Coordinator

Stanton Optical & My Eyelab
08.2022 - 05.2024

Transportation Insight
04.2021 - 05.2022

Front Desk Receptionist

Piedmont Plastic Surgery and Dermatology
02.2019 - 04.2020

Chiropractic Assistant

Conover Chiropractic Center
10.2018 - 05.2019

Daycare Teacher

Drexel Elementary
01.2014 - 08.2018

Some College (No Degree) - Human and Community Service

Lenoir-Rhyne University

High school diploma or GED -

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Paige Cook