Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Business Operations Intern
Ripken Baseball
Pigeon Forge, Tennessee
05.2025 - 08.2025
Worked behind the scenes to support the day-to-day business and administrative functions of the baseball organization
Assisted with financial tracking related to team expenses, managed player of the game recognition, coordinated coach check-ins, and organized gifts for coaches and players.
Collaborated closely with operations staff and team coordinators, as well as working alongside the inventory team to ensure a proper distribution of team gifts
Social Media Intern
Swimming World Magazine
01.2025 - 05.2025
Developed engaging content for various social media platforms (Instagram, Twitter, Facebook, TikTok) to promote Swimming World Magazine's articles, videos, and special features, boosting engagement and reach.
Worked closely with the editorial team to create cross-platform content, including video teasers, athlete spotlights, and event coverage, to increase brand visibility.
Hybrid
Server
Calhoun's On The River
Knoxville, USA
05.2024 - 01.2025
Delivered excellent customer service, ensuring guests have a positive dining experience by being attentive, friendly, and responsive to their requests.
Multi-tasked by managing multiple tables simultaneously in a fast-paced environment, while prioritizing tasks and managing time efficiently.
Student Shadow
NHC Healthcare
Knoxville, USA
08.2024 - 12.2024
Assisted in a variety of therapeutic techniques used to treat patients with physical, developmental, and cognitive challenges.
Generated a strong understanding of occupational therapy principles, including activities of daily living training, fine motor skill development, and adaptive equipment use.
Retail Associate
Atlanta Braves
Atlanta, USA
05.2023 - 01.2024
Contributed to the smooth operation of the store, ensuring a positive shopping experience for customers.
Cross trained between 2 locations for the Braves organization
Assisted customers in locating items, answering inquiries about products, and processing transactions accurately
Managed high volume customers on game days
Education
B.S. - Therapeutic Recreation/ Sport Management
University of Tennessee
Knoxville
05.2026
Skills
Financial tracking
Event coordination
Customer engagement
Social media marketing
Team collaboration
Time management
Lesson planning
Experience in leadership
Volunteer Experience
Volthon, 2023-Present
Love Kitchen, Knoxville, TN, 2022-2023
Bonamu: Phi Mu Philanthropy Event, 2023
Panhellenic Trick Or Treat Service Event, 2023
USA Diving Meet Event Staff, 2023
Cobb Collaborative Literacy, Present
The National Society of Leadership and Success, University of Tennessee, Present
Leadership Experience
Rush Sisterhood Day Head, Phi Mu Sorority, 2023
Swim Talent, WHOOP Band Commercial, 2022
Sweetheart Representative, Lambda Chi Alpha Fraternity, 2023-2024