Paige Davis
Brook Park,OH
Summary
Highly skilled Front End Associate with experience in customer service, cash handling, and problem-solving. Known for providing top-notch service that enhances customer satisfaction and drives business success. Proven ability to handle fast-paced environments, maintain operational standards, and communicate effectively with diverse groups. Impact made in past roles includes improved efficiency of front-end operations and consistently high customer satisfaction scores.
Overview
3
3
years of professional experience
Work History
Front End Associate
Heinen's Grocery Store
Middleburg Heights, OH
11.2021 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints, guided them, and provided relevant information.
- Handled cash, credit, and debit transactions accurately and efficiently.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Provided product knowledge to customers as needed.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Education
High School Diploma -
Berea-Midpark High School
Berea, OH05-2022
Skills
- Retail transactions
- Team contribution
- Product advice
- Front-end performance optimization
- Customer service
- Returns processing
- Basic math
- Cash drawer balancing
- POS system operations
- Complaint resolution
- Cash handling
- Professionalism and courtesy
- Refund handling
- Customer assistance
- Time management skills
- Staff training
- Dependability and reliability
- Customer service excellence
Timeline
Front End Associate
Heinen's Grocery Store
11.2021 - Current
High School Diploma -
Berea-Midpark High School
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