Dedicated Pharmacy Technician with a strong focus on customer service and problem resolution. Skilled in maintaining confidentiality and collaborating with team members to enhance pharmacy operations.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
East Islip, New York
08.2024 - Current
Processed prescription orders for customers, ensuring accuracy and efficiency to meet patient needs.
Maintained cleanliness and organization of the pharmacy workspace.
Provided excellent customer service by answering questions and addressing concerns.
Managed cash register transactions and reconciled daily sales reports for accurate financial tracking.
Collaborated with peers, technicians, and pharmacists to prioritize and complete orders, enhancing workflow.
Sales Associate
The Paper Store
East Islip, New York
01.2022 - 02.2023
Guided customers in selecting products and provided tailored recommendations to enhance their shopping experience.
Monitored inventory levels and efficiently restocked shelves to ensure product availability.
Provided exceptional customer service to resolve inquiries and concerns.
Participated in promotional events to drive customer engagement and sales.
Supported customers in locating specific products, addressing inquiries, and delivering informed product advice.
Cashier
Stop & Shop
Long Beach, New York
08.2020 - 05.2021
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assisted customers with inquiries, delivering personalized service to enhance shopping experience.
Resolved customer complaints promptly, contributing to improved customer satisfaction.
Managed customer flow during peak shopping hours to maintain efficient operations.
Collaborated with team members to ensure smooth store operations.
Education
High School Diploma -
West Babylon Senior High School
West Babylon, NY
06-2020
Some College (No Degree) - Human Services
Suffolk County Community College
Selden, NY
04-2026
Skills
Medicare/Medicaid expertise
HIPAA compliance
Customer service
Customer inquiries
Cash handling
Problem resolution
Sales strategies
Communication skills
Languages
English
Full Professional
Spanish
Professional
Polish
Full Professional
French
Elementary
Russian
Elementary
Dutch
Limited
Affiliations
GSA Club- West Babylon, NY (2016-2020)
Leo Club- West Babylon, NY (2016-2020)
SADD Club- West Babylon, NY (2016-2020)
Food Drive Volunteer- West Babylon, NY (2016-2020)
Donations for clothes to the Vets- East Islip, NY (2022- present)
Toys for Tots- West Babylon, NY (2017-2020)
Tennis Captain- West Babylon, NY (2016-2020)
Volunteer for Trick or Treat for kids- West Babylon, NY (2016-2020)