Paige DeBoer
Ketchikan,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Member Solutions Specialist
Tongass Federal Credit Union
07.2024 - 12.2024
- Assisted members with account inquiries, providing accurate and up-to-date information to ensure a positive experience.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
Registered Behavior Technician
Behavioral Innovations
05.2023 - 10.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Weekend Caregiver
Avid Quality Care
03.2022 - 05.2023
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Substitute Teacher, K-12
Irving ISD
08.2019 - 03.2022
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Supervised lunchroom and recess activities.
Support Specialist
Community Connections
02.2018 - 08.2019
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Education
Some College (No Degree) - Elementary Education
Coconino County Community College
Some College (No Degree) - Elementary Education
Cloud County Community College
Some College (No Degree) - Elementary Education
University of Alaska Southeast
High School Diploma -
Ketchikan High School
05.2014
Skills
- Adaptability
- Problem-solving abilities
- Exceptional Communication
- Customer Focus Mindset
- Relationship Building
- Maintaining Client Records
- Cross-functional coordination
- Teamwork and collaboration
- Computer skills
- Understanding customer needs
Certification
- First Aid/CPR Certified
- RBT - Registered Behavior Technician
Languages
Spanish
Limited Working
Timeline
Member Solutions Specialist
Tongass Federal Credit Union
07.2024 - 12.2024
Registered Behavior Technician
Behavioral Innovations
05.2023 - 10.2023
Weekend Caregiver
Avid Quality Care
03.2022 - 05.2023
Substitute Teacher, K-12
Irving ISD
08.2019 - 03.2022
Support Specialist
Community Connections
02.2018 - 08.2019
Some College (No Degree) - Elementary Education
Cloud County Community College
Some College (No Degree) - Elementary Education
University of Alaska Southeast
High School Diploma -
Ketchikan High School
Some College (No Degree) - Elementary Education
Coconino County Community College
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