Recent college graduate with 5+ years of experience in food and beverage, customer service, retail, digital media, animal care, and more. Dependable, proficient, and enthusiastic worker who is eager to achieve company and personal goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Wolf Creek Ski Area
11.2023 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Store Associate
Summit Ski & Sports
11.2023 - Current
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Server / Bartender
Grandview Tavern And Grill
11.2017 - 09.2023
Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Work with POS system to place orders and manage bills.
Arrange and prepare tables for customers to offer memorable experiences to guests and foster repeat business.
Buss and reset tables to keep dining room and work areas clean.
Explain menu items and suggested appropriate options, managing over 50 customers per day.
Office Associate
Glacier Raft Company (Summer 2020, 2021, 2022)
05.2020 - 09.2022
Checked large amounts of clients in for whitewater rafting trips (up to 900), ensuring that each person completed waivers, had proper footwear, obtained a helmet and life jacket, etc.
Captured high quality photographs of clients before and during trips, then transferred them from memory cards to photo application on tablets for clients' viewing.
Handled reservations and answered questions from interested patrons about the company and the surrounding area.
Performed inventory control, such as counting and stocking merchandise.
Pet Care Associate
Dirty Feet Pet Care
08.2019 - 12.2021
Visited clients' homes to care for, walk, and/or feed their animals, such as dogs, cats, and birds.
Delivered continuous focus and attention to animals, promoting high level of care and oversight.
Education
Bachelor of Arts - Communication, Fine Arts, Marketing
University of Cincinnati
Cincinnati, OH
04.2021
High School Diploma -
Notre Dame Academy
Park Hills, KY
05.2016
Skills
Organization and time management
Market planning and execution
Troubleshooting skills
POS Systems
Store merchandising
Arts and culture
Flexible and adaptable
Suggestive Selling
Certification
The Fundamentals of Digital Marketing - Google Digital Garage, May 2022
Wilderness Advanced First Aid (WAFA) Certified, January 2022
Timeline
Bartender
Wolf Creek Ski Area
11.2023 - Current
Store Associate
Summit Ski & Sports
11.2023 - Current
Office Associate
Glacier Raft Company (Summer 2020, 2021, 2022)
05.2020 - 09.2022
Pet Care Associate
Dirty Feet Pet Care
08.2019 - 12.2021
Server / Bartender
Grandview Tavern And Grill
11.2017 - 09.2023
Bachelor of Arts - Communication, Fine Arts, Marketing
University of Cincinnati
High School Diploma -
Notre Dame Academy
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